SkyQ Blue Screen

[Sandi.T]

SkyQ has Blue screen and no sound on all channels. Rebooted it, but it's happened  again!

[Millieloo]

We've had the same thing happen twice today, we've switched off on the wall, switched back on and it's been ok again but this must be a glitch or something in weather maybe? 

[Sandi.T]

How do I resolve skyq blue screen?

[Laing1]

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@Sandi.T wrote:

How do I resolve skyq blue screen?

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@Sandi.T is there any message on the blue screen and is this the main box or mini box ?

[Treetops40]

Same here at 20:00

no on/offs working 

Live TV not working 

Recording in the device not Working

[Sandi.T]

Main skyq box

Blue screen no sound all channels 

Sky scan says all OK.

Reboot works for a few minutes the blue screen again

[Sandi.T]

No error messages

[CM212]

Blue screen on all Channels, no sound been like this for half an hour at least maybe longer. WiFi is working. Turned it off and turned it back on still the same 

[Sandi.T]

Skyq blue screen seems to have resolved  itself, after yet another reboot switch off.  Fingers crossed it keeps working  this time!!!

Thank you for replies.

[Lindsaykaren]

Can access home page black upper left able to select programme using remote  once selected blue screen no programme . Called earlier today  did a reset unplugging sky box worked fine until 10 pm same thing happened . I unplugged sky as I did earlier today everything came back on but cannot keep doing this as means to watch tv there clearly is a more underlining issue that needs investigating 

[TAJ_Devon]

Hello, twice tonight during adverts my sky Q box freezes on a Blue screen. The only way to start it up again is to power down, but twice in one night? Something is wrong.

[Rhoda+McD]

I've had the same issue all evening. Keep switching box off waiting a minute then switching on. That works for around 30 mins then it happens again.

[LMK1972]

My sky q box for the last 3 days keeps freezing then only showing a blue screen. Its happened 3 times today. I try turning it iff but when I turn it back on the blue screen is still there

[jonesylfc17]

Had the exact same problem with mine, the multi room boxes in other rooms seem to be working fine

[Cla5]

Same here, started last night with a random crash. Switched off at wall, turn back on & it happens all over again. Even updated software. What's going on?