Sky q and paramount plus activate issue

[bigvern]

Hi Sky Q. I'm trying to sign into Paramount plus (which I'm told I've got an account for already through my sky package) but losing the will to live. For the past week I get a message through the Sky activation site that 'you can't do that at the moment, we hope to have sorted soon'...! What's going on? 😡

[oldfella · Accepted solution]

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@bigvern wrote:

Hi Sky Q. I'm trying to sign into Paramount plus (which I'm told I've got an account for already through my sky package) but losing the will to live. For the past week I get a message through the Sky activation site that 'you can't do that at the moment, we hope to have sorted soon'...! What's going on? 😡

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Hi @bigvern 

Try clearing all the Cookies and cache in your WebBrowser and then try activation again.

[bigvern]

Hi @oldfella , nope that hasn't worked but thanks anyway....!

[oldfella]

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@bigvern wrote:

Hi @oldfella , nope that hasn't worked but thanks anyway....!

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Hi @bigvern 

Assume you are starting the Activation procedure in Sky Marketplace?

[bigvern]

@oldfella , we already had it and watched it months back however, now it's saying to log in but not accepting anything. Through the Sky Web site it just keeps saying they can't do that now, we hope to have it sorted soon.  

[njc001]

same issue, have you resolved this yet at all please?

[Ron64]

Re Paramouint + I'm having the same issue and keep getting a message saying We can't do that at the moment. We hope to have everything back to normal soon. How can I resolve it please?