Sky Q new customer box

[edgie700]

Hi all , just ordered Sky Q from sky + , what box shall I expect to get ? What's the standard issue box that everyone will get ? Thank you 

[edgie700]

Hi all , I'm getting a 1tb hd sky Q box soon , I've seen pics online of sky Q boxes and noticed some have a HDMI input on the back , do they still have this ? 

[nigea99]

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@edgie700 wrote:

Hi all , I'm getting a 1tb hd sky Q box soon , I've seen pics online of sky Q boxes and noticed some have a HDMI input on the back , do they still have this ? 

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No they have not been on any of the later boxes.

 Also I think that those that did have them did not actually use them and were listed as  'for future use'

[edgie700]

Thank you 

[spencerdalby1]

You should have been told on the call 

you will at least get a 1tb basic box 

however you may have been given a 2tb uhd box 

allowing that double storage and uhd 

Sky q is great for everything really no matter what box you get 

youll find it a lot better than sky+  @edgie700 

[oldfella]

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@edgie700 wrote:

Hi all , just ordered Sky Q from sky + , what box shall I expect to get ? What's the standard issue box that everyone will get ? Thank you 

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Hi @edgie700 

Normally the 1TB UHD is the standard box now.

However some people have taken a low cost deal to upgrade and have the 1 TB non UHD box.

[edgie700]

Thank you for your replies , the agent told me I was getting a 1tb non uhd box because I hadn't took out a uhd subscription, I'm not bothered about 4k as I'm happy with HD , I just didn't want him giving me the cheaper box when the normal thing to do is get the 1tb uhd box 

[spencerdalby1]

no aslong as your not bothered about 4k the 1tb box is perfect 

like i said 

bit of a difference from sky+

[edgie700]

Thanks , I hope it's a bit more " modern " than the ageing sky + lol 

[edgie700]

Hi all , currently have sky+hd , just ordered Sky Q HD ( not 4k ) do I need a new LNB ?? The agent hasn't mentioned anything about this , he just ordered a box and said it's easy to install for myself.....

[Liveyoung]

My LNB was replaced when I did the upgrade from the same box. Installer told me it had to be replaced to upgrade to the Q boxes. 

[Chodley]

Yes. You can't use a SkyHD LNB with Sky Q.

[Daniel0210]

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@edgie700 wrote:

and said it's easy to install for myself.....

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@edgie700 

You will need an engineer visit to swap from Sky+HD to Sky Q. It's not a simple self-install. 

[oj01]

@edgie700 As long as you don't use Reminders, Bookmarks, Slow Motion or any of the other features from Sky+HD that aren't in Sky Q. 

[edgie700]

Thanks everyone for your replies , I currently have the EL025 LNB , I'll have to ring sky again to ask them to change it