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Discussion topic: Notifications Rev= Netflix Red Spinning circle

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This message was authored by HalcyonDays This message was authored by: HalcyonDays

Notifications Rev= Netflix Red Spinning circle

I keep getting updates sometimes 5 a day about Netflix Red spinning  circle. How can i stop receiving thee notifications

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Notifications Rev= Netflix Red Spinning circle

Posted by a Sky employee

Hi there, this is a known issue to us and we are working to resolve this soon. 

Our next update of the boxes will see the issue fixed. 

Thanks

Lisa - Sky Tech Team Expert
HalcyonDays
Topic Author
This message was authored by HalcyonDays This message was authored by: HalcyonDays

Re: Notifications Rev= Netflix Red Spinning circle

I am still getting about 10 posts a day, sometimes more, on this issue. I am fed up with it. I just want to stop receiving notifications on this sunject as i have been geeting them for sometime. now and i no longer have a problem with Netfilx. Is solution to this problem nearerto be resolved or do I have to unsubscribe to Sky Community,  which is not my preference or ideal, but I will do so if it  means me stopping receiving these notifications

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Notifications Rev= Netflix Red Spinning circle

Posted by a Superuser, not a Sky employee. Find out more

@HalcyonDays 

Just unsubscribe to the threads you don't won't notifications for. Click on the three dots in the top right corner and in the drop down menu is subscribe/unsubscribe. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
HalcyonDays
Topic Author
This message was authored by HalcyonDays This message was authored by: HalcyonDays

Re: Notifications Rev= Netflix Red Spinning circle

I pressed the 3 dots on several of the posts but it only says subscibe no mention of unsubscribe. Am I doing any wrong. I have received over 50 notifications on this subject since trying to unsuccessfully unsubscibe. I do not know when I originally subscribed to this post but it was definely a few months ago

Thank you for any hyelp as it is getting ridiculous

 

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Notifications Rev= Netflix Red Spinning circle

Posted by a Superuser, not a Sky employee. Find out more

@HalcyonDays 

Go to, and click on, Options in the top corner of the first post and you should see Unsubscribe there as well. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
HalcyonDays
Topic Author
This message was authored by HalcyonDays This message was authored by: HalcyonDays

Re: Notifications Rev= Netflix Red Spinning circle

I have done that on this specific post and unsubscribe does not appear. Is there a problem with this specific post as see Post 2 here from Lisa a Sky Employee saying they are aware of the issue

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Notifications Rev= Netflix Red Spinning circle

Posted by a Superuser, not a Sky employee. Find out more

@HalcyonDays 

If you unsubscribe then add another post to that thread it subscribes you to the thread again. 

edit: the unsubscribe works for me. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
HalcyonDays
Topic Author
This message was authored by HalcyonDays This message was authored by: HalcyonDays

Re: Notifications Rev= Netflix Red Spinning circle

No I have not done that. Nothing appears anywhere to allow me unsubscribe on this specific post. I have taken this action on another post a little while ago and it then allowed me to unsubscibe

This message was authored by PAC1982 This message was authored by: PAC1982

Re: Notifications Rev= Netflix Red Spinning circle

When will this be resolved? When is g th e next update? How can I get a refund fir Netflix as its unusable? 

This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Notifications Rev= Netflix Red Spinning circle


@PAC1982 wrote:

When will this be resolved? When is g th e next update? How can I get a refund fir Netflix as its unusable? 


No refund. You are paying for the Netflix service which does work. It's the free app on Sky Q which doesn't. Just use the free Netflix app on any other streaming device. 

This message was authored by Jemma0215 This message was authored by: Jemma0215

Re: Notifications Rev= Netflix Red Spinning circle

Hi when will the next hardware update be for the Sky Q boxes please

This message was authored by PAC1982 This message was authored by: PAC1982

Re: Notifications Rev= Netflix Red Spinning circle

What other streaming device? I only have a Sky box with which to watch Netflix. So youre suggesting I purchase another device to watch a service Ive paid for with Sky?! 

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Notifications Rev= Netflix Red Spinning circle

Posted by a Superuser, not a Sky employee. Find out more

@PAC1982 wrote:

What other streaming device? I only have a Sky box with which to watch Netflix. So youre suggesting I purchase another device to watch a service Ive paid for with Sky?! 


@PAC1982 fair comment but how are you posting on Sky Community you must have a device that connects to the internet Mobile Phone, Laptop PC Tablet all of the above allow you to install the Netflix app just log in with the Netflix account linked to your Sky account 

I pay Sky for Netflix it doesn't mean I have to use the Sky Q box to access Netflix regardless if the app is working or not 

This message was authored by PAC1982 This message was authored by: PAC1982

Re: Notifications Rev= Netflix Red Spinning circle

I have this company mobile phone & Netflix is unable to be installed, same with Tik Tok etc. It's blocked when trying to download or view on web because the mdm solution of the company. 

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