Netflix: Red Spinning Circle on Launch

[Beaupoet]

This would be acceptable if you had to do it once and then that was it. But I have to do this almost every day. That is not acceptable service from Sky or  Netflix.

[Daniel0210]

@elizabethlyson 

In that case your post has been moved into a large thread discussing this very issue. Please see the post (number 2) currently showing as the answer. 

[Cazziekw]

My netflix won't load. I'm getting a black screen with Netflix written across the middle and a rolling circle underneath. It looks like it's trying to load but doesn't go any further.

I've tried to sign in on my laptop and it says it doesn't recognise my email address with an account but my sky app says netflix is included in my package and it has worked until recently.

[Daniel0210]

@Cazziekw 

I've moved your post into a large thread discussing this very issue. Please see the post (number 2) currently showing as the answer. 

[Cazziekw]

Thank you.

[Sean6554]

Hi I can't get Netflix to load it stop at Netflix with a red spinning circle underneath 

[Daniel0210]

@Sean6554 

Please see the post (number 2) currently showing as the answer. 

[Stephen+gre]

Why am I paying for netflix? Hasn't landed up in two week

[Louise+Allman]

I have reset the router and SkyQ box but I can still not get the Netflix app to load, its been weeks now.

[caesarome]

@Louise+Allman 

You were asked this question as you said you have tried everything but you didn't answer what you had actually tried ?

[caesarome]

@Stephen+gre 

Are you seeing the red spinning circle ?

[Graham111]

I was unable to access Netflix on one of my mini boxes. The red circle was endlessly going around. I carried out a reset and now have not got any apps on this mini box. Please advise.

[Graham111]

It's all working now.

[G-Man99]

Come on sky. Get this fixed it has been goind on long enough

if i power cycle the sky box then nrtflix will load after a short period of the spinning red circle. Exiting netflix and re-entering it again loads straight into netflix without reloading the red circle suggesting to me that the netflix logon details/veeification have been cached. Loading another app such as disney+ or prime video means that a subsequent load of netflix results in the constant spinning red circle. This also suggests to me that the other apps are overwriting some of the netflix cacheched information. This has become so annoying that i have purchased a remote control power socket to allow me to easily power cycle the sky box if i want to watch netflix. This is not to the standards i expect from a premium service like sky

[caesarome]

@G-Man99 

Did you follow the advice as posted in the post here marked as the answer ?