I have netflix not working on on my main sky box but it works on all the others

[Daniel0210]

@Kate5 @Swannell 

I've merged your posts into the large thread discussing this issue that some customers are experiencing. See the post currently marked as the answer (post 2) and other possible temporary fixes.

[Cooper79]

Netflix won't load. Just red circle spinning

[Laing1]

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@Cooper79 wrote:

Netflix won't load. Just red circle spinning

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@Cooper79 I have moved your post into the large thread all about the same problem you have.  Have a llok at post 2 on page one for the latest from Sky and a work around on this problem 

[LisaMagoo]

Netflix working on my mini boxes but not in my main box. X

[caesarome]

@LisaMagoo 

Have a look at this post:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4694387/highlight/true#...

[Gobsta]

Netflix just has a red spinning circle on my 3 Sky q boxes but works on my devices 

[Daniel0210]

@Gobsta 

I've merged your post into the large thread discussing this issue that some customers are experiencing. See the post currently marked as the answer (post 2) and other possible temporary fixes.

[Besty]

I am having trouble with Netflix, for the last 2 days the red circle as just been spinning  and loading the app! I have tried everything that I have read on here but nothing seems to work 😫

[MattP79]

Unable to get on Netflix, circle is just turning 

[Daniel0210]

@MattP79 

I've merged your post into this large thread discussing the issue that some customers are experiencing. See the post currently marked as the answer (post 2) and other possible temporary fixes.

[George1507]

It stays on the Netflix logo with a red loading circle. Been over a week now with the same issue. I pay for this through my Sky bill and can't access it through Sky. Not worth having on the bill. 

[caesarome]

@George1507 

I have moved your post to this large topic where this issue is being discussed in the Sky Q forum. There is a possible fix here in the second post:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4694387/highlight/true#...

[Purdy26]

We are still unable to login to Netflix on our main sky Q box even after logging out and relogging back in however we can still login up stairs on our Sky Q mini. 

[Sarawoollard46]

Netflix won't log on

Continuous rotating red circle

[Daniel0210]

Hi @Sarawoollard46 

I've merged your post into the large thread discussing this issue that some customers are experiencing. See the post currently marked as the answer (post 2) and other possible temporary fixes.