04 Jan 2024 06:59 AM
My sky Q box cuts out every time a light switch or any electrical equipment in the house is turned off or on
04 Jan 2024 07:15 AM
Posted by a Superuser, not a Sky employee. Find out moreCuts out?
04 Jan 2024 07:20 AM
The screen turns black for a second or turns black for 5 seconds with a white spinning circle non of my other inputs I.e. my fire stick has this problem
04 Jan 2024 11:46 AM
Posted by a Superuser, not a Sky employee. Find out moreI would get an electrician to check your wiring.
04 Jan 2024 11:50 AM
Don't think so that's my profession
i do believe it's a frequency issue with the sky Q box
04 Jan 2024 12:46 PM
Posted by a Superuser, not a Sky employee. Find out moreFair enough but never happens to me and I would assume all the EM shielding is the same for every customer.
Unless your HDMI cable is routed parallel to a ring main or something?
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