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Discussion topic: My Netflix is showing on screen but continually buffering

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SimonT111
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My Netflix is showing on screen but continually buffering

‎04 Nov 2023 09:47 AM

My Netflix is showing on screen but continually buffering, I have already updated the apps... what next please 

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Quoman7
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Superuser
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Re: My Netflix is showing on screen but continually buffering

‎04 Nov 2023 10:07 AM

Posted by a Superuser, not a Sky employee. Find out more
@SimonT111 wrote:

My Netflix is showing on screen but continually buffering, I have already updated the apps... what next please 

Hi @SimonT111 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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Quoman7
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Superuser
This message was authored by Quoman7 This message was authored by: Quoman7 Answer

Re: My Netflix is showing on screen but continually buffering

‎04 Nov 2023 10:07 AM

Posted by a Superuser, not a Sky employee. Find out more
@SimonT111 wrote:

My Netflix is showing on screen but continually buffering, I have already updated the apps... what next please 

Hi @SimonT111 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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I used to have superpowers… But a therapist took them away.
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Joy91
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Re: My Netflix is showing on screen but continually buffering

‎04 Jan 2024 02:14 PM

Rebooting usually works but I shouldn't have to do this every time I want to watch Netflix.

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Lynn35
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Re: My Netflix is showing on screen but continually buffering

‎25 Jun 2024 01:12 PM

Nothing I've done has worked so far

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Daniel0210
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Re: My Netflix is showing on screen but continually buffering

‎25 Jun 2024 01:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@Lynn35 

Are you seeing the red spinning circle as described in this ongoing lengthy thread?
https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/td-p/4428388


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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