Sky Q
4

Discussion topic: My Netflix is showing on screen but continually buffering

Reply
Answered - Go to Answer
SimonT111
What's this?
This message was authored by SimonT111 This message was authored by: SimonT111

My Netflix is showing on screen but continually buffering

‎04 Nov 2023 09:47 AM

My Netflix is showing on screen but continually buffering, I have already updated the apps... what next please 

Report post
Post 1 of 5
2,494 Views
Reply
View answer in the context of this discussion

Best Answers
Quoman7
What's this?
Superuser
This message was authored by Quoman7 This message was authored by: Quoman7 Answer

Re: My Netflix is showing on screen but continually buffering

‎04 Nov 2023 10:07 AM

Posted by a Superuser, not a Sky employee. Find out more
@SimonT111 wrote:

My Netflix is showing on screen but continually buffering, I have already updated the apps... what next please 

Hi @SimonT111 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

-------------------------------------------------------------------------
I used to have superpowers… But a therapist took them away.

View this Answer within the discussion

Report post
Post 2 of 5
2,490 Views
Reply
0 Likes

Did this answer not help you?

Reply

All Replies

Quoman7
What's this?
Superuser
This message was authored by Quoman7 This message was authored by: Quoman7 Answer

Re: My Netflix is showing on screen but continually buffering

‎04 Nov 2023 10:07 AM

Posted by a Superuser, not a Sky employee. Find out more
@SimonT111 wrote:

My Netflix is showing on screen but continually buffering, I have already updated the apps... what next please 

Hi @SimonT111 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

-------------------------------------------------------------------------
I used to have superpowers… But a therapist took them away.
Report post
Post 2 of 5
2,491 Views
Reply
0 Likes

Did this answer not help you?

Joy91
What's this?
This message was authored by Joy91 This message was authored by: Joy91

Re: My Netflix is showing on screen but continually buffering

‎04 Jan 2024 02:14 PM

Rebooting usually works but I shouldn't have to do this every time I want to watch Netflix.

Report post
Post 3 of 5
2,242 Views
Reply
Lynn35
What's this?
This message was authored by Lynn35 This message was authored by: Lynn35

Re: My Netflix is showing on screen but continually buffering

‎25 Jun 2024 01:12 PM

Nothing I've done has worked so far

Report post
Post 4 of 5
1,541 Views
Reply
0 Likes
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My Netflix is showing on screen but continually buffering

‎25 Jun 2024 01:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@Lynn35 

Are you seeing the red spinning circle as described in this ongoing lengthy thread?
https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/td-p/4428388


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 5 of 5
1,536 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion