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Discussion topic: Is snow affecting Sky Q

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: SNOW

Posted by a Superuser, not a Sky employee. Find out more

@Timot40 wrote:

 Still never improved on these conditions 


Never will - it's intrinsic with dish transmission.

 

The Q box does have many apps and catch-up that allow you to access most material without a dish.  Some of them allow live channels, such as iPlayer.  Not quite glass/stream but close.

I am just another Sky customer and my views are my own
This message was authored by Chodley This message was authored by: Chodley

Re: Is snow affecting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

Yeah maybe just unlucky timing. Apps  should work.

This message was authored by Trudy21 This message was authored by: Trudy21

Re: Is snow affecting Sky Q

My sky is back on.

This message was authored by simon_01 This message was authored by: simon_01

Re: Is snow affecting Sky Q

same here...now the snow has stopped.

Must have been blocking the satelite signals in heavy snowfall.

This message was authored by Jon65 This message was authored by: Jon65

Re: SNOW

Some of us can't get fast enough broadband speeds for live 4k streaming.

This message was authored by Mark39 This message was authored by: Mark39

Re: SNOW

Posted by a Superuser, not a Sky employee. Find out more

@Jon65 wrote:

Some of us can't get fast enough broadband speeds for live 4k streaming.


Unless that changes, or you stick to HD streaming perhaps, you're stuck with a satellite service, then. That is, until the satellites expire at around the end of the decade.

This message was authored by Dave10101010 This message was authored by: Dave10101010

Re: SNOW

I had no sky reception via dish and could t even watch recordings from my planner. Rebooted Sky Q box and all now working so even if snow an issue try a reboot. 

This message was authored by Lewyk This message was authored by: Lewyk

Sky satellite signal has gone on sky box.e her i judt have to ac

Satellite signal is down. Bad weather and I just have to accept it. Well I'm not happy because it is a live football match I'm missing

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky satellite signal has gone on sky box.e her i judt have to ac

Posted by a Superuser, not a Sky employee. Find out more

@Lewyk 

Presumably the bad weather is snow or low cloud cover so your post has been moved into this thread on the subject. Unfortunately there's nothing you or Sky can do about it. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky satellite signal has gone on sky box.e her i judt have to ac

Posted by a Superuser, not a Sky employee. Find out more

@Lewyk wrote:

Satellite signal is down. Bad weather and I just have to accept it. Well I'm not happy because it is a live football match I'm missing


Sky Go?

I am just another Sky customer and my views are my own
This message was authored by White+Britain This message was authored by: White+Britain

Re: Is snow affecting Sky Q

I have not had a signal all day. I assume it's the snow.,

 

This message was authored by Glynd This message was authored by: Glynd

Re: Is snow affecting Sky Q

I've not had one all day either. I'm in Manchester
This message was authored by CGrainger This message was authored by: CGrainger

Re: Is snow affecting Sky Q

I've not had a satellite signal since turning the TV on at 4pm. Can't see how it's the weather as there is no snow on the dish and there is no wind. Had this problem a few weeks back and an engineer came out and said it was because we had too many recordings! I've only used 18%!

This message was authored by Chodley This message was authored by: Chodley

Re: Is snow affecting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

"No signal" or "no satellite signal"?

This message was authored by Trinny34 This message was authored by: Trinny34

Re: Is snow affecting Sky Q

Having the same issue all day. Sky Sports Live not working, channels not loading. 

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