Is snow affecting Sky Q

[Gregoriah]

I have checked with my neighbours and they are not having problems with weather, was interested to find out if anyone else is?

[Buzby321]

Hi, mine also went down about 1.50am, there are a few people now with no service, hope it's sorted soon!

[Gregoriah]

Thanks for letting me know. Hope you're back up by the morning too!

[Wilsonthebeat]

Mine is currently down too, I noticed around 2:30am and is still down now at 4:30am.

[Daniel0210]

Your signal is likely to be affected if snow lands on the dish, in particular the LNB but should return to normal as soon as the conditions improve. Don't necessarily try to brush it off as accidentally moving the LNB will then necessitate an engineer visit to realign it. 

[Jomatjay]

I have no signal on a y of my channel Not happy

[007damo]

Same here my sky tv had been off all night !

[SarahLou8]

Mine is also down says no satellite signal

[gordon+lynn]

I have no signal,  tried the usual reset. No change

[Ste5710]

hi anyone else experiencing signal issues due to snow 

[nigea99 · Accepted solution]

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@Daniel0210 wrote:

Your signal is likely to be affected if snow lands on the dish, in particular the LNB but should return to normal as soon as the conditions improve. Don't necessarily try to brush it off as accidentally moving the LNB will then necessitate an engineer visit to realign it. 

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In addition to what @Daniel0210  says cloud cover / thick snow in the direction of the Satellites can also affect the signal which will improve when cloud/snow gets thinner 

[Daniel0210]

See my earlier post. Unfortunately this is not unusual in snowy weather. 

[Trudy21]

I have no satellite signal

[Patch69]

Mines still off been off since about 1am. 

[JoannaFahy]

Have no satellite signal