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Discussion topic: Is snow affecting Sky Q

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This message was authored by Gregoriah This message was authored by: Gregoriah

Is snow affecting Sky Q

I have checked with my neighbours and they are not having problems with weather, was interested to find out if anyone else is?


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Is snow affecting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

Your signal is likely to be affected if snow lands on the dish, in particular the LNB but should return to normal as soon as the conditions improve. Don't necessarily try to brush it off as accidentally moving the LNB will then necessitate an engineer visit to realign it. 


In addition to what @Daniel0210  says cloud cover / thick snow in the direction of the Satellites can also affect the signal which will improve when cloud/snow gets thinner 

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