Is snow affecting Sky Q

[Daniel0210]

@Trudy21 @Patch69 

If you've had snow overnight see the post currently marked as the answer. 

[Trudy21]

I cant see the current answer. Still snowing. Can get on ipad ok

[simon_01]

I'm in Yorkshire and the 2" snowfall has affected my TV signals, despite not using a dish....Strange.

[nigea99]

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@simon_01 wrote:

I'm in Yorkshire and the 2" snowfall has affected my TV signals, despite not using a dish....Strange.

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@simon_01 

Communal systems are fed by a dish although you don't have a personal one. 

The dish may be somewhere on the property or even further away

It  is quite possible that the Communal dish is affected

[Daniel0210]

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@Trudy21 wrote:

I cant see the current answer

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@Trudy21 

The current answer is post number 2. 

[Ka37]

No signal to all channels, news etc. only thing working is catch up.  I have done reset still nothing on all channels 

[sunbird21]

Having the same problem

[Daniel0210]

@Ka37 

No signal or no satellite signal. They are different.

Is there snow on the LNB on the dish? If so see this thread

https://helpforum.sky.com/t5/Sky-Q/Is-snow-affecting-Sky-Q/td-p/4871474 


A message displaying ”no signal” tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.

If you are seeing a message of “no satellite signal” firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s almost certainly a dish alignment issue so check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise directly with your building management company / landlord who will have their approved engineers to contact.

It’s worth remembering that a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

[Ka37]

Thank you. No sarelite signal. All channels waiting for tv schedule.  
yes snow on roof but we are on fibre ? 

[Bluey3]

I have no signal

[Chodley]

Even if you get sky through a local fibre connection from a communal dish, you're still using a dish for live TV and subject to weather effects.

[Chodley]

Is there bad weather/snow between your dish and the orbiting satellite?

[BlueInExile]

No satellite signal here either. Followed all of the troubleshooting steps, all other services working fine, only signal provided by satellite not working.

[xenon81]

If snow on the dish is the cause you'll just have to wait for it to clear. It's going to be a problem for a lot of people today.

[Kd17]

Me to

Where's you I'm in nottingham