09 May 2023 06:32 PM
Channels 114, 122, 404, 406 & 407 are all displaying the message above. It started with just a couple but is getting worse. Sky Q has been rebooted a few times but no changes, also very recently started pixelating more on 101, not during bad weather.
does this require an engineer to visit please?
thank you
09 May 2023 06:34 PM
Posted by a Superuser, not a Sky employee. Find out more@Bertee Is your dish a communal setup or your own private dish, if the latter, call Sky to book an engineer.
09 May 2023 06:34 PM
Posted by a Superuser, not a Sky employee. Find out more@Bertee Yes, it does. All the signs suggest an issue with your dish, LNB and/or cabling.
09 May 2023 06:34 PM
Posted by a Superuser, not a Sky employee. Find out more@Bertee Is your dish a communal setup or your own private dish, if the latter, call Sky to book an engineer.
09 May 2023 06:48 PM
Thank you for the replies, it's our own dish so I'll call to book an engineer.
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