8

This discussion topic has been answered Discussion topic: use account

Reply
Answered - Go to Answer
Avatar for TRAYAN
Level 1 icon
What's this?
This message was authored by: TRAYAN

Message posted on ‎06 Jan 2025 05:05 PM

use account

Hello i hope to find you well why i can't use my account.I PAY MY BILLS 

Report post
Post 1 of 9
750 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome Answer

Message posted on ‎06 Jan 2025 05:10 PM

Re: use account

Posted by a Superuser, not a Sky employee. Find out more

@TRAYAN 

Are you saying your mobile isn't working and if so if you go to make a calls what happens ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Report post
Post 2 of 9
746 Views
0 Likes
Reply

Did this answer not help you?
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome Answer

Message posted on ‎06 Jan 2025 05:10 PM

Re: use account

Posted by a Superuser, not a Sky employee. Find out more

@TRAYAN 

Are you saying your mobile isn't working and if so if you go to make a calls what happens ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 9
747 Views
0 Likes
Reply

Did this answer not help you?
Avatar for TRAYAN
Level 1 icon
What's this?
Topic Author
This message was authored by: TRAYAN

Message posted on ‎06 Jan 2025 05:18 PM

Re: use account

Don't give I don't have a mobile date as well 

Report post
Post 3 of 9
744 Views
0 Likes
Reply
Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎06 Jan 2025 05:20 PM

Re: use account

Posted by a Superuser, not a Sky employee. Find out more

Has it been working up to today ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 9
740 Views
0 Likes
Reply
Avatar for TRAYAN
Level 1 icon
What's this?
Topic Author
This message was authored by: TRAYAN

Message posted on ‎06 Jan 2025 05:32 PM

Re: use account

no today I paid my whole bills and set up new bank details and everything but idk why I still don't have progress,

Report post
Post 5 of 9
733 Views
0 Likes
Reply
Avatar for TRAYAN
Level 1 icon
What's this?
Topic Author
This message was authored by: TRAYAN

Message posted on ‎06 Jan 2025 05:38 PM

Re: use account

hello are you here 

Report post
Post 6 of 9
728 Views
0 Likes
Reply
Confetti Ring
Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎06 Jan 2025 06:01 PM

Re: use account

Posted by a Superuser, not a Sky employee. Find out more
@TRAYAN wrote:

hello are you here 

This isn't a chat service to Sky customer services.  Just other customers...

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 7 of 9
717 Views
0 Likes
Reply
Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎06 Jan 2025 06:11 PM

Re: use account

Posted by a Superuser, not a Sky employee. Find out more

@TRAYAN 

It sounds like your services were restricted due to missing a payment. If you've now paid AND set up a new payment method you still have to wait for your payment to clear into Skys account which shoukd be done in the next day or two. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 8 of 9
710 Views
0 Likes
Reply
Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎06 Jan 2025 07:23 PM

Re: use account

Posted by a Superuser, not a Sky employee. Find out more

I'm not Sky.

 

Were you late in paying this bill so was your phone suspended because if you were late paying it then you will also need to set up a credit/debit card or a direct debit on your account.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 9 of 9
683 Views
0 Likes
Reply
Reply
Answered - Go to Answer