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This discussion topic has been answered Discussion topic: use account

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Message posted on ‎06 Jan 2025 05:05 PM

use account

Hello i hope to find you well why i can't use my account.I PAY MY BILLS 

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Message posted on ‎06 Jan 2025 05:10 PM

Re: use account

Posted by a Superuser, not a Sky employee. Find out more

@TRAYAN 

Are you saying your mobile isn't working and if so if you go to make a calls what happens ?

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This message was authored by: caesarome Answer

Message posted on ‎06 Jan 2025 05:10 PM

Re: use account

Posted by a Superuser, not a Sky employee. Find out more

@TRAYAN 

Are you saying your mobile isn't working and if so if you go to make a calls what happens ?

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Message posted on ‎06 Jan 2025 05:18 PM

Re: use account

Don't give I don't have a mobile date as well 

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Message posted on ‎06 Jan 2025 05:20 PM

Re: use account

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Has it been working up to today ?

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Message posted on ‎06 Jan 2025 05:32 PM

Re: use account

no today I paid my whole bills and set up new bank details and everything but idk why I still don't have progress,

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Message posted on ‎06 Jan 2025 05:38 PM

Re: use account

hello are you here 

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Message posted on ‎06 Jan 2025 06:01 PM

Re: use account

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@TRAYAN wrote:

hello are you here 

This isn't a chat service to Sky customer services.  Just other customers...

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎06 Jan 2025 06:11 PM

Re: use account

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@TRAYAN 

It sounds like your services were restricted due to missing a payment. If you've now paid AND set up a new payment method you still have to wait for your payment to clear into Skys account which shoukd be done in the next day or two. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Message posted on ‎06 Jan 2025 07:23 PM

Re: use account

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I'm not Sky.

 

Were you late in paying this bill so was your phone suspended because if you were late paying it then you will also need to set up a credit/debit card or a direct debit on your account.

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