Discussion topic: use account

This message was authored by: TRAYAN · ‎06 Jan 2025

Hello i hope to find you well why i can't use my account.I PAY MY BILLS

This message was authored by: caesarome · ‎06 Jan 2025

Are you saying your mobile isn't working and if so if you go to make a calls what happens ?

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This message was authored by: caesarome · ‎06 Jan 2025

@TRAYAN

Are you saying your mobile isn't working and if so if you go to make a calls what happens ?

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This message was authored by: TRAYAN · ‎06 Jan 2025

Don't give I don't have a mobile date as well

This message was authored by: caesarome · ‎06 Jan 2025

Has it been working up to today ?

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This message was authored by: TRAYAN · ‎06 Jan 2025

no today I paid my whole bills and set up new bank details and everything but idk why I still don't have progress,

This message was authored by: TRAYAN · ‎06 Jan 2025

hello are you here

This message was authored by: PandJ2020 · ‎06 Jan 2025

@TRAYAN wrote:
hello are you here

This isn't a chat service to Sky customer services. Just other customers...

I am just another Sky customer and my views are my own

This message was authored by: Daniel0210 · ‎06 Jan 2025

@TRAYAN

It sounds like your services were restricted due to missing a payment. If you've now paid AND set up a new payment method you still have to wait for your payment to clear into Skys account which shoukd be done in the next day or two.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎06 Jan 2025

I'm not Sky.

Were you late in paying this bill so was your phone suspended because if you were late paying it then you will also need to set up a credit/debit card or a direct debit on your account.

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