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This discussion topic has been answered Discussion topic: Glass/Stream: There is a technical fault, please try again later/latency when changing channels

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This message was authored by: LFC1981

Glass/Stream: There is a technical fault, please try again later/latency when changing channels

I've been getting this error message repeatadly this morning. Anyone else having issues? I have a sky glass 55 inch gen 1

 

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This message was authored by: KevNewMedia Answer

Re: Glass/Stream: There is a technical fault, please try again later/latency when changing channels

Posted by a Sky employee

Hi Everyone

 

Thank you for your patience. Our support teams have advised that the problem has now been resolved.

 

If you are still having problems, can you restart your Glass TV or Stream Puck. We appreciate that you've used the Community to help resolve the problem and hope that you continue to use this service!

Thanks
Kev
Community Manager

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This message was authored by: Ren12345

Re: There is a technical fault, please try again later

Yes same with my Gen 1 Sky Glass. Turned on and first said no network connection but there was. Then ITV wouldn't work - technical fault and keeps coming up sporadically. Can still here the programme but the picture goes. 

We only had an issue 2 weeks ago with no mainstream channels, so disappointing to have something similar so soon after.

This message was authored by: carlights

Re: There is a technical fault, please try again later

Yes the same problem here which is so annoying as we had this problem a couple of weeks ago as well 

This message was authored by: Scott217

Tv not wotking

My sky puck is not working.

i have performed the checks on my WiFi and there is no problem, speed is good. All I'm getting on my tv is "technical fault please try later"

I have been through all sky's so called online help and nothing works. How do I get my tv back up and running?

Not impressed with sky as this is not the first problem I have had recently with my streaming services 

This message was authored by: karl+mufc

Re: There is a technical fault, please try again later

Yep.

same here.

glass gen 2 55inch

This message was authored by: Hannah1192

Re: There is a technical fault, please try again later

Same issue here 

This message was authored by: Martyn+A+K

Re: There is a technical fault, please try again later

I have the same message. Is this a reception issue due to weather?

This message was authored by: Dfwood

Re: Tv not wotking

Appears to be a Sky issue, as I have the same banner displaying here and unable to change channels, etc. so stuck with the news

This message was authored by: _lisap-

Technical fault

I keep getting a technical fault try later message when trying to watch something
This message was authored by: PaulB1969

Re: There is a technical fault, please try again later

Yep, on a fairly new Gen2 , going to check my pucks and old Gen1 soon , fibre broadband is fine ( Sky ) , WiFi is fine so not sure if there was a software drop last night. Have done a power cycle and a reset through settings, hoping it's a blip

Sky Glass (S-43") , 3 pucks, Sky Broadband Ultrafast (FTTP) 1 Gbps , 3 Sky Max Pods
This message was authored by: April7

Re: Technical fault

I have the same I can't seem to swap channels over 

This message was authored by: Clennell2024

Re: Technical fault

I keep getting this has been happening all morning. Have you managed to fix the issue? 

This message was authored by: Nigel19076

Re: There is a technical fault, please try again later

yes i am getting exactly the same message, my apps work fine.
Tim
This message was authored by: Top+Driver

Re: There is a technical fault, please try again later

Sky stream here sane issues 

 

This message was authored by: Bishbosh1979

Sky glasss not working say technocal issues

Sky glass not working this morning at allnsays technical issues

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