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This discussion topic has been answered Discussion topic: Glass/Stream: There is a technical fault, please try again later/latency when changing channels

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This message was authored by: Mandy+Mel

Re: Technical fault

Same here! I thought it was an issue with my Stream but seemingly not. I'm in Worcestershire 

This message was authored by: Fylonix

Re: There is a technical fault, please try again later

This is happening more and more frequently. Its hardly a stable service.

This message was authored by: Den59

Re: There is a technical fault, please try again later

I've had the same issue all morning saying Technical fault in Manchester area 

This message was authored by: Bay

Re: Technical fault

Essex . Same problem on Sky Glass .Anyone found any answers from Sky yet?

This message was authored by: Trude72

Re: Technical fault

Same problem. West Yorkshire!

This message was authored by: J+Yeates

Re: Technical fault

Same, technical fault and blue screen message. 

tried power off and hard reset.  Tried WiFi reset.  Checked WiFi service if 1gb fibre 👍

 

sky service checker says no faults currently. 

This message was authored by: Davey791

Sky stream technical fault

We had the sky stream installed yesterday with 500 mb internet but this morning it keeps coming up with a blue screen saying there is a technical fault please try again later 

This message was authored by: PaulB1969

Re: There is a technical fault, please try again later

downdetector is ramping up with reports , mine has gone yet again so turned everything off. Off to work anyway , see how the land lies later. 

Sky Glass (S-43") , 3 pucks, Sky Broadband Ultrafast (FTTP) 1 Gbps , 3 Sky Max Pods
This message was authored by: AL23456

Re: Technical fault

So I did the switch off at plug waited reconnected and it's still doing it 🤬

This message was authored by: PhilCole

Re: Technical fault

It looks as though it maybe a country wide problem. We are in the South West and it has been intermittent since I switched on the TV at 05.30 this morning g.

This message was authored by: Joe-Bow

Re: There is a technical fault, please try again later

Morning @KevNewMedia , I'm still lurking around 😁

 

FWIW, Restarts not helping for me.  Happy to help where I can if you need anything checking, as you know.

This message was authored by: Zara85__

Re: There is a technical fault, please try again later

I'm having the same issue too I've done everything that the help guide has said by resetting everything I did this multiple times according to sky app everything looks good but can't get any information on my sky glass could it be down to the bad weather? Or is there a bigger issue that we don't know about?
This message was authored by: Daniel0210

Re: Sky stream technical fault

Posted by a Superuser, not a Sky employee. Find out more

@Davey791 

I have moved your post from the Sky Q board into a thread discussing this issue which is affecting Stream and Glass. See the post currently marked as the answer. 


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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MERRY CHRISTMAS and a HAPPY NEW YEAR
This message was authored by: SmilerGB

Re: Technical fault

Same issue, rebooted WiFi & box, to no success, sky app reports no issues in the area.

This message was authored by: Vixen1981

Re: Glass/Stream: There is a technical fault, please try again later/latency when changing channels

Yes unplugged and gave it 10 mins We should not have to be restarting every week when you pay for these items. Want to check if I am still in contract Can have the tv back had nothing to problems, my second glass tv due to first one having issues
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