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This discussion topic has been answered Discussion topic: Glass/Stream: There is a technical fault, please try again later/latency when changing channels

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This message was authored by: Addicted

Re: Technical fault

I'm getting the same message. It has happened 3 times now since around 7 am.

This message was authored by: Kp9624

Re: I am getting the following message on my tv. There is a technical fault. Please try again later

I am getting the exact same issue. On all Sky devices 

This message was authored by: KevNewMedia Answer

Re: Glass/Stream: There is a technical fault, please try again later/latency when changing channels

Posted by a Sky employee

Hi Everyone

 

Thank you for your patience. Our support teams have advised that the problem has now been resolved.

 

If you are still having problems, can you restart your Glass TV or Stream Puck. We appreciate that you've used the Community to help resolve the problem and hope that you continue to use this service!

Thanks
Kev
Community Manager

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This message was authored by: Murf65

Tec issues

Constantly onscreen showing technical issues, unable to get any channels, reset 5 times and still nothing
This message was authored by: Oriel__

Re: Technical fault

I keep getting tec Fault on BBC1 'try later'
This message was authored by: Graham200

Re: Technical fault

Same here  suffolk    Sky Glass. Rebooting TV and internet router hasnt helped

This message was authored by: Duds2

Re: Technical fault

Same here - am in NW Kent area

i had full fibre cable installed yesterday- wonder if they wired it wrong lol

This message was authored by: Alexbowers

Keep being home screened

While on a channel it says please wait for program to load then home screens me
This message was authored by: Garyt71

Sky glass technical fault

All im getting tiday is no network when there definately is.

And technical fault on every channel.

This message was authored by: Zxanadu12

Re: Technical fault

I am in the Derby area and getting the same issues
This message was authored by: mickyboy21

Re: Technical fault

Can't watch cinema this morning even though I have ot on my package
This message was authored by: Cas011

Re: Technical fault

Same here in Suffolk, it's a shame Sky continues to report there are no technical issues and everything is working 😡

This message was authored by: yiayia

Re: Technical fault

I'm in London and have had the same issues. Have rebooted ok for a little while then technical error message.

This message was authored by: Maggie84

Re: Technical fault

Me too. I'm in Dublin South Ireland. 
Only thing I can watch here is Netflix Which comes free with Sky stream. Everything else is 'Technical fault'. Happening since 7am 9/12/25. 

This message was authored by: TonyJoll

Re: Glass/Stream: There is a technical fault, please try again later/latency when changing channels

Getting exactly the same issue - all morning!

 

Have rebooted Router and Boxes - after a few minutes, getting same error when channels changed OR box refusing to change channel.

 

Come on Sky, your service is getting worse! 

 

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