This discussion topic has been answered Discussion topic: Glass/Stream: There is a technical fault, please try again later/latency when changing channels
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Message posted on 09 Dec 2025 08:45 AM
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Re: Technical fault
I'm getting the same message. It has happened 3 times now since around 7 am.
Message posted on 09 Dec 2025 08:48 AM
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Re: I am getting the following message on my tv. There is a technical fault. Please try again later
I am getting the exact same issue. On all Sky devices
Message posted on 09 Dec 2025 08:49 AM
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Hi Everyone
Thank you for your patience. Our support teams have advised that the problem has now been resolved.
If you are still having problems, can you restart your Glass TV or Stream Puck. We appreciate that you've used the Community to help resolve the problem and hope that you continue to use this service!
Kev
Community Manager
Message posted on 09 Dec 2025 08:50 AM
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Tec issues
Message posted on 09 Dec 2025 08:51 AM
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Re: Technical fault
Message posted on 09 Dec 2025 08:52 AM
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Re: Technical fault
Same here suffolk Sky Glass. Rebooting TV and internet router hasnt helped
Message posted on 09 Dec 2025 09:00 AM
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Re: Technical fault
Same here - am in NW Kent area
i had full fibre cable installed yesterday- wonder if they wired it wrong lol
Message posted on 09 Dec 2025 09:02 AM
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Keep being home screened
Message posted on 09 Dec 2025 09:03 AM
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Sky glass technical fault
All im getting tiday is no network when there definately is.
And technical fault on every channel.
Message posted on 09 Dec 2025 09:06 AM
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Re: Technical fault
Message posted on 09 Dec 2025 09:18 AM
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Re: Technical fault
Message posted on 09 Dec 2025 09:18 AM
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Re: Technical fault
Same here in Suffolk, it's a shame Sky continues to report there are no technical issues and everything is working 😡
Message posted on 09 Dec 2025 09:20 AM
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Re: Technical fault
I'm in London and have had the same issues. Have rebooted ok for a little while then technical error message.
Message posted on 09 Dec 2025 09:26 AM
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Re: Technical fault
Me too. I'm in Dublin South Ireland.
Only thing I can watch here is Netflix Which comes free with Sky stream. Everything else is 'Technical fault'. Happening since 7am 9/12/25.
Message posted on 09 Dec 2025 09:32 AM
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Re: Glass/Stream: There is a technical fault, please try again later/latency when changing channels
Getting exactly the same issue - all morning!
Have rebooted Router and Boxes - after a few minutes, getting same error when channels changed OR box refusing to change channel.
Come on Sky, your service is getting worse!
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