There is a technical fault, please try again later

[Peter-5583]

Exactly the same issues. Internet working perfectly. Sky stream technical fault on loads of channels. This is happening far to often.

[Robgaston]

Same problem

[stevebigboots1]

i am also getting the same problem i live on the sussex coast is just in this area

[PC00l]

I'm also having this issue. On the app it says I have a broadband issues but then when I go through the checker, it says the broadband is fine. I had this same problem earlier this year after an update was sent to sky glass. Sky tried to say I needed to buy a new TV but then after arguing for months that the issue had only started with their update, it was suddenly repaired. I do hope it's not the same issue!

[Robgaston]

I'm in the SW so seems it's across the network 

[Dazzasky]

Same for me as well, was watching Good Morning Britain and the screen went blue showing a technical fault on all channels. 
A reboot has fixed it for me @Scott217 @Dfwood 

Give it a try. 

[PaulB1969]

Ok , had the same issue on all device. Powered all down , restarted pucks first then glass and seems better now. Whether it's rectified while I was doing all this I'm not sure. 

[Dfwood]

Also, the Downdetector site is showing a spike in user reports of an issue with Sky 

[Hellsbells387]

M having the same problem I've turned everything on and off again. No help from Sky as they dont let you talk to the tech team until 8am. I guess we'll have to wait for them to wake up amd fix it. Very annoying. On both my TV's

[Vixen1981]

Same here honestly what a joke these sky glass tv are

[AL23456]

Me too been going on since 5.30 driving me nuts !

[Daniel0210]

Sky are aware of this and a team are working to resolve it. It's affected Glass and Stream customers. 

[KevNewMedia]

Hi Everyone

Thank you for highlighting this problem; we are sorry and apologise for any inconvenience.

Our support teams are investigating the problem and when we have more information, we'll let you know.

Workaround:

Some Community members have discovered that a restart of the equipment has helped to clear the problem.

To understand the extent of this issue, I've merged some posts into the one thread. I'll be marking the thread as answered, so that anyone new to the thread knows we're working on it, and they don't have to read every post.

[Dazzasky]

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@Hellsbells387 wrote:

M having the same problem I've turned everything on and off again. No help from Sky as they dont let you talk to the tech team until 8am. I guess we'll have to wait for them to wake up amd fix it. Very annoying. On both my TV's

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Have you tried rebooting the Sky Stream box @Hellsbells387 

[Vixen1981]

This is a regular occurance Its not acceptable