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Discussion topic: Sky go not working on Xbox Series S - glitching screen
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23 Sep 2024 03:44 PM
this screen shows up when loading up the sky go app on Xbox Series S. Sound is coming out as if it isn't glitching but nothing is working
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01 Oct 2024 11:16 AM
Posted by a Sky employeeHello all,
This thread is getting quite a lot of views so to investigate further would you be able to answer some questions for me please:
- Is this only Xbox Series S?
- What is the version number of your Sky Go?
- Some customers report hearing audio, but some don't, what is your experience?
- What are the steps taken to reach this page? Is it simply on the app start up?
- Has deleting and reinstalling the app worked for you?
Any help is appreciated!