Try restarting the device
- Go to Settings
- System management
- Resets & updates
- Restart device
And then if that doesn't work please check your speed and come back to us
- Open the Netflix app on Sky.
- Go to Get Help in the sidebar.
- Select Check Your Network.
- Note the download speed displayed.
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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q.
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