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Discussion topic: Unable to record a future programme

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This message was authored by SJRalling This message was authored by: SJRalling

Unable to record a future programme

I want to record a programme that ius on next week. When I press record on my remote, I get the message "This programme cannot be recorded" at the top of the screen. I CAN record the programmes either side of this one, just cannot record the programme I want!
I have plenty of disk space remaining, so it's not a space issue... any ideas folks?


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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Unable to record a future programme

Posted by a Superuser, not a Sky employee. Find out more

@SJRalling wrote:

"New: A '70s Christmas: Those Were the Days" - Sunday 15/12/2024 @ 21:00


@SJRalling just tried it on my Q box and it allows me to record it 

 

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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