Unable to watch programmes via playlist

[Ep5]

Hello, I am new to sky stream (previous sky q)

I add a sky max or sky showcase programme to my playlist but when I try to watch it after it's been broadcast, sky says that I can't watch it unless I have sky cinema? 
trying sky go - the message is that it can only be watched at broadcast time.

does anybody else have this problem? Sky stream was advertised as being able to watch all my favourites on demand - is this not true?

thanks in advance 

[Ellie_TV · Accepted solution]

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@Ep5 wrote:

Hello, I am new to sky stream (previous sky q)

I add a sky max or sky showcase programme to my playlist but when I try to watch it after it's been broadcast, sky says that I can't watch it unless I have sky cinema? 
trying sky go - the message is that it can only be watched at broadcast time.

does anybody else have this problem? Sky stream was advertised as being able to watch all my favourites on demand - is this not true?

thanks in advance 

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Sky Stream doesn't record in the same sense as Sky Q. If a programme or movie is streamed live on Sky Max or Sky Showcase then there is no guarantee it will be available to stream later if you don't subscribe to Sky Cinema. 

[Ep5]

Thank you Ellie

[MarkGoldsmith]

You should assume that nothing will be "recordable" from Sky Showcase, as this channel is typically used to showcase simucast content from other Sky channels, sometimes the premium Sky Cinema and Sky Sports channels. Essentially if you don't have access to those premium channels you will need to watch live on Sky Showcase if you wish to view the content.

[Ep5]

Thank you Mark