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Discussion topic: Sky glass no picture or sound

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This message was authored by Kc91 This message was authored by: Kc91

Sky glass no picture or sound

Any body else have problems and know how to resolve them. I've gone through all the trouble shooting steps u have no picture or sound, or sometimes picture with no sound or sound with no picture and it's been going on for months!!! Each time I'm told to just go through the steps. Sky glass also picks and chooses when it wants to listen us 🤦‍♀️ not cheap monthly for consistent problems l


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This message was authored by Tom-W19 This message was authored by: Tom-W19 Answer

Re: Sky glass no picture or sound

Posted by a Sky employee

Hi @Kc91 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom

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