I've got sound on sky TV but no picture

[Nicola282]

I've got sound but no picture on my TV

[Mark39 · Accepted solution]

Have you tried restarting your Sky box by switching off at the plug for 4 minutes?

[Tom253]

Tried switching off at mains for 5 mins

[Tom253]

Connected to Polaroid tv

[Tom253]

No change 

[Tom253]

Tried switching off at mains no change 

[Tom253]

Switched off no change 

[Tom253]

Still no picture 

[Mark39]

@Tom253 has your Sky box worked OK with this tv before? Do you have sound? Is the power light on your Sky box lit green?

[Tom253]

What should I do 

[Mark39]

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@Mark39 wrote:

@Tom253 has your Sky box worked OK with this tv before? Do you have sound? Is the power light on your Sky box lit green?

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@Tom253 you could help by giving us the information requested above?

[Tom253]

What should I do what highlighted errors

[Annie+UK]

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@Tom253 wrote:

What should I do what highlighted errors

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What "highlighted errors"? If you don't give more details then no-one will be able to guess what is wrong your end 😞