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Discussion topic: Sky Glass & Sky Stream Playlist issues 01/02/2024

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This message was authored by 1morgs This message was authored by: 1morgs

Continue watching-half disappeared

Just gone to continue watching a programme and it's gone along most of the others! Anyone else experiencing this?

This message was authored by Lesleydenise This message was authored by: Lesleydenise

My play list is not there

Playlist is not there

 

GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: My play list is not there

Posted by a Superuser, not a Sky employee. Find out more

@Lesleydenise   I have merged your post to this existing thread that is discussing the same issue, a new thread isn't required.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: Continue watching-half disappeared

Posted by a Superuser, not a Sky employee. Find out more

@1morgs   I have merged your post to this existing thread that is discussing the same issue in the Glass Forum

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Ian283 This message was authored by: Ian283

Continue watching programmes disappeared

Strange thing has happened but all programmes on the continue watching bar have disappeared apart from Netflix content. I am now having to go into each app or playlist to find the programmes I have been watching and try and remember where I left off. No good for some people of a certain age like me who keeps forgetting. 
quite annoying. 

Ian1968
This message was authored by Linda1504 This message was authored by: Linda1504

My play list has disapeared

I had about 30 shows in play list but when I tried to watch tonight my whole play list had disapeared why?

This message was authored by tonyjr This message was authored by: tonyjr

Re: Sky Glass & Sky Stream Playlist issues 01/02/2024

All of my family's playlists have just disappeared, 10 minutes ago, on Sky Glass and all my attached pucks.

This message was authored by Simonand+denise This message was authored by: Simonand+denise

Programs not showing in playlist

I have some programs added to our playlist but today when I go to it they are not showing, I have to go to manage all to see a list? Is this a issue that will correct itself?

This message was authored by macg33 This message was authored by: macg33

Re: Sky Glass & Sky Stream Playlist issues 01/02/2024

My playlist has also vanished and it doesn't even matter if I remove and re-add.

 

i have not liked sky glass experience the entire time I have it but this takes the biscuit!!!!

This message was authored by Paz77 This message was authored by: Paz77

Loss of playlist

Because of my busy lifestyle I like saving series and films to my playlist on my sky stream service, I've come home tonight after work to watch something on my playlist only to discover everything has gone can someone please explain how is that possible?
GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: Loss of playlist

Posted by a Superuser, not a Sky employee. Find out more

@Paz77  I have merged your post to this existing thread that is discussing the same issue in the Glass forum.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Linsey1 This message was authored by: Linsey1

Re: Playlist programs disappeared!

Me too. No playlist.  
@Sky, getting a bit fed up with Sky Glass issues😡. Too many . 

This message was authored by Ian283 This message was authored by: Ian283

Re: Continue watching rail

Just happened to me. Everything has disappeared apart from Netflix content. Really annoying. 
it's not adding any new content either 

Ian1968
This message was authored by gingerpower18 This message was authored by: gingerpower18

Re: Sky Glass & Sky Stream Playlist issues 01/02/2024

I have the same issue! I have 1 show in my main playlist, after a reboot a 2nd appeared but it vanished when I did an app refresh. 
Looks like this is a KI, I really hope they all come back because it's taken 2 years to build up our mega playlists! 

This message was authored by LCN24 This message was authored by: LCN24

Playlist and continue watching disappeared

Everything on my playlist and all my continue watching items have disappeared 

 

I've turned the puck off and on again via the remote and at the wall. I've pressed home multiple times as I've seen suggested but nothing.

 

anyone got any other ideas or methods to get it back? 

 

 

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