09 Feb 2025 10:35 PM
I can add a sky arts film to my playlist but when I try to watch it I get a message to say that I need to upgrade. I have the ultimate package - how do get to be able to watch the film?
10 Feb 2025 07:45 AM
@Strat38 wrote:I can add a sky arts film to my playlist but when I try to watch it I get a message to say that I need to upgrade. I have the ultimate package - how do get to be able to watch the film?
Movies have different rights to most other programmes.
Sky Arts will have the live broadcast rights to the film you want to watch, but probably don't have the on demand streaming rights.
Adding the film to your playlist will just direct you to whichever service does have the on demand streaming rights which may be a paid for subscription service such as Sky Cinema, or Disney+.
10 Feb 2025 11:15 AM
Posted by a Superuser, not a Sky employee. Find out more
@Strat38 wrote:I can add a sky arts film to my playlist but when I try to watch it I get a message to say that I need to upgrade. I have the ultimate package - how do get to be able to watch the film?
@Strat38 which film was it?
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