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Discussion topic: Sky Glass & Sky Stream Playlist issues 01/02/2024

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This message was authored by XanTan8 This message was authored by: XanTan8

Re: Playlist programs disappeared!

Just had the same thing happen with me. Really annoying as had added loads of programmes across various profiles and now there are 1 or 2 in some and none in the others. Each time I reboot this changes for each playlist

 

Really hope this gets resolved soon.

This message was authored by Rob0918 This message was authored by: Rob0918

Re: Playlist programs disappeared!

Just thought I would add my frustration to this thread. Exactly the same as everyone else. How quickly do Sky take to react to this, considering the first post was over 12 hours ago.

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Playlist programs disappeared!

Posted by a Superuser, not a Sky employee. Find out more

A little work around for everyone. If you go to the manage all button in the playlist it still lists the shows (as a list in alphabetical order) you can use that in the interim whilst Sky fix the issue.

 

The tracking of what episodes you have watched it also still working on each individual show based on my testing.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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GD1
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This message was authored by GD1 This message was authored by: GD1

Re: Playlist programs disappeared!

Posted by a Superuser, not a Sky employee. Find out more

@Rob0918  1st post was at 17.14.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by susie102p This message was authored by: susie102p

Playlist contents not there

Hi,

Just noticed today that no shows appear in either my main playlist or one of the named ones I've created. All were there this morning. Have tried a reboot but no change, occasionally the odd program appears but where I usually get a load of roles for programs I just get 'manage all' and 'sky purchases'

 

Any suggestions? More known issues?

Got various other problems with it but have given up trying to solve till I can get out of the contract

GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: Playlist contents not there

Posted by a Superuser, not a Sky employee. Find out more

@susie102p   I have merged your post to this existing thread that is discussing the same issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by paulwaggy This message was authored by: paulwaggy

All my recordings have just disappeared from sky glass ?

All recordings have been deleted somehow in sky glass ?

GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: All my recordings have just disappeared from sky glass ?

Posted by a Superuser, not a Sky employee. Find out more

@paulwaggy   I have merged your post to this existing thread that is discussing the same issue, a new thread isn't required.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by MoragandStuart This message was authored by: MoragandStuart

Re: Playlist programs disappeared!

My playlist has gone too other than some random sky arts programs as well as the continue watching options too? Furious. Anyone have any ideas? Is this a sky wide blip? 

This message was authored by Loue This message was authored by: Loue

Sky Stream Playlist Issues

Suddenly Lost all programmes on playlists - when trying to re add it won't , when go on manage all they are showing but that's no use to me 

This message was authored by Georgina-75 This message was authored by: Georgina-75

Sky glass playlist vanished

Have used my playlist today a few times all ok, just gone in it and all tv and movies have gone except for 1 movie.

I've turned tv off and on at the mains and my puk too but still the same. They where both switched of for about 25-30 mins

 

This message was authored by M...Carter This message was authored by: M...Carter

Re: Sky Stream Playlist Issues

Me too, no playlist programmes or continue viewing programmes are visible, just favourites.

GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: Sky glass playlist vanished

Posted by a Superuser, not a Sky employee. Find out more

@Georgina-75  I have merged your post to this existing thread that is discussing the same issue, a new thread isn't required.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by GlenBint This message was authored by: GlenBint

Re: Sky Glass & Sky Stream Playlist issues 01/02/2024

This is happening to Me.

I am having to use the manage all to see my programs.

Its showing random programs on my playlist.

This message was authored by MC4266 This message was authored by: MC4266

Sky glass playlist programmes missing

I've just switched the Sky glass on 1/2/24 and all of my playlist has vanished, and all.it shows is my favourites list. I looked at manage playlist and the programmes are there but only to remove series. So there is nothing on continue watching and I can only try to watch them through the app, although my sky glass does not have UKTV play app installed. Any help please?

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