Playlist disappeared

[GingerLC55]

I have just turned my tv on and my entire playlist has disappeared.  I have the sky pucks in several rooms and all the same.  Anybody help?

[GD1]

@GingerLC55  @MC4266  I have merged your post to this existing thread that is discussing the same issue.

[Tigerh118]

I've turned on my to and gone to my personal playlist but there are no longer any programmes.  I have gone to manage them and when I select the programme from manage all it already indicated it's in my personal playlist,  it it's not there no programmes are. I have de selected and re selected, create a new profile and still. O thing shows up.  I have turned off the puck left for a min an rebooted and still the same and this is affected all the pucks in the house why has this happened

[GD1]

@Tigerh118  I have merged your post to this existing thread that is discussing the same issue.

[Astongooner]

Anyone else's Stream lost all their programmes on the continue watching rail except for Netflix shows affected all 4 pucks I am sure they will return but frustrating 

[GingerLC55]

not sure what you mean?

[GingerLC55]

I have exactly the same problem as you

[GD1]

@GingerLC55  Please read through the posts that are all reporting the same issue.   

Your post was added to an existing thread as having dozens of seperare threads for the same issue is messy.

[GingerLC55]

How do I find them?

[PIFNUFC]

Hi to all. 

My whole playlist (32) programmes, series, documentaries etc has been deleted/removed. 

I rang Sky up and the lady had no idea what to do other than read these community notes and turn off from the mains? Surely this is getting looked at from a technical point? 

I pay North of £100 for my sky stream. Is there really any point keeping it if there is no playlist. That's like having Sky+ with no record 

Shambles from a billion pound company!!!

[GD1]

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@GingerLC55 wrote:

How do I find them?

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The posts?  There are all here all above yours.  Scroll up to see them.

[GD1]

@PIFNUFC   I have merged your post to this existing thread that is discussing the same issue, a new thread isn't required.

[GingerLC55]

Thank you found them!  Seems Sky is looking at this problem but you can still view your playlist in "manage my playlist" for the moment 👍 until they fix 

[Jigsawman]

My playlist has gone completely, iv other issues like when I turn on the sky glass tv music is playing or in the background the last programme is playing ,constantly have to reboot turning off from the wall not happy with this nearly every day now lost my playlist. 

[GD1]

@Jigsawman   I have merged your post to this existing thread that is discussing the same issue, a new thread isn't required.