If you are on a Wi-Fi connection then try rebooting your broadband hub at the mains.
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Posted by a Superuser, not a Sky employee. Find out more
On your iPad are you using anything like a VPN or the private relay function ?
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I have the same issue. My sky app working on iPhone but not working on iPad. All other apps working on iPad. It must be a sky app issue because I have done nothing to my iPad.
Update on iPad/my sky not working. Spoke with technical support. Having deleted app and reloaded , still not working.
Told to delete app from iPad and wait for next version of the app. I can access my information via the sky.com website, so MySky app deleted from iPad. Will use phone and sky website on iPad until further notice.
