Lost Sky Go Vip Reward after Cancelling Sky Sim

[Jeffy60]

I Cancelled my Sky Mobile Sim Last month and can no longer watch Sky Go on my Xbox just realised today.

I had Sky Go Extra as part of Sky VIP for free. I am still a Sky customer subscribed to both Tv + Broadband.  So if you leave one service does that void the Free Sky Go extra reward? Can anyone advice if this is correct?  Thanks

[caesarome]

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@Jeffy60 wrote:

So if you leave one service does that void the Free Sky Go extra reward?

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As you left Sky Mobile then Sky Go Extra that you for free via it get's cancelled as well.

Do you have multiscreen if you are a Sky Q customer ?

[Jeffy60]

I dont have Multiscreen on my Sky Q subscription unfortunately.

The Sky Sim was actually free gift from sky for 12 months. I think im 8 Years with Sky now, I didnt think it would mess with my loyalty rewards by not keeping it on.

Still continuing with my Full TV & Broadband packages so thats a shame.

[caesarome]

You can still get Sky Go Extra added back to your account but it will cost £5 per month.