88

Discussion topic: Sky Email Account

Reply
This message was authored by MARIEPRICE This message was authored by: MARIEPRICE

Sky Email Account

I've just received this email: 

 

We’ve seen you haven’t used your Sky email account in a while (this is the one that ends ‘@sky.com’).

We’re getting in touch to let you know that this email account will be closing on the 24th of January 2025. This means you won’t be able to access any emails in your inbox, including any attachments after this date.

If you’re still using your account, don’t worry. Log back in before the 23rd of January, and it will stay active

 

I use this email eveyday, so can't understanding it, how do I ensure that this account isn't closed as it would cause me a massive issue & a lot of distress?


Best Answers
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Sky Email Account

Posted by a Superuser, not a Sky employee. Find out more

The email is genuine. 

 

If you're using an email app to access your  Sky Yahoo Mail account, that may be the reason why Sky believe you haven't logged in for a while.

 

All you need to do is log in via Sky.com and they'll be notified that your email account is still active.

 

https://www.sky.com/signin/email

View this Answer within the discussion