Sky Fibre & Unifi Dream Machine

[KGx]

Hi all,

Hoping that I can get some help as I'm loosing my hair with this issue.

Been using Dream Machine Pro for the last 2 & half years with Sky Broadband (copper w/ Draytek) & no issues.

Switched over to Fibre over a month ago & plugged from the OpenReach modem straight into the Dream Machine & everything is working fine, until 12:55pm today where it's showing that there is no Internet available.

I've plugged in a Sky Broadband Hub & that's working fine, restarted the UDMP no dice, messed around with any DHCP settings that I've found online & nothing.

So I'm hoping that someone by the grace of god on here has got some sort of idea or help!

Thanks for listening to the rant!

[cookiemonsteruk]

@KGx 

Are you in ireland or uk

[KGx]

I'm in the UK

[cookiemonsteruk]

@KGx 

Settings should be something like this except don't enable vlanid and don't enter a value

 

[KGx]

So that is the current settings (just switched again from your screenshot) that I've got & still the same issues 

[cookiemonsteruk]

@KGx 

Could you select slaac for ipv6 connection

[KGx]

Done & still no luck, the clone mac address I put in was the one of the broadband hub that works, would that make any difference or no?

[cookiemonsteruk]

@KGx 

Could you re enable vlanid and remove 101 then disable 

Also theres no requirement for mac cloning so try deleting the mac and untick it

[KGx]

Re-enabled it, the removed it & removed the mac & still nothing, showing still as down

[cookiemonsteruk]

@KGx 

Did you untick vlanid ?

Could you post a current screenshot 

[KGx]

---

@KGx wrote:

Hi all,

Hoping that I can get some help as I'm loosing my hair with this issue.

Been using Dream Machine Pro for the last 2 & half years with Sky Broadband (copper w/ Draytek) & no issues.

Switched over to Fibre over a month ago & plugged from the OpenReach modem straight into the Dream Machine & everything is working fine, until 12:55pm today where it's showing that there is no Internet available.

I've plugged in a Sky Broadband Hub & that's working fine, restarted the UDMP no dice, messed around with any DHCP settings that I've found online & nothing.

So I'm hoping that someone by the grace of god on here has got some sort of idea or help!

Thanks for listening to the rant!

---

Please see above @cookiemonsteruk 

[Chrisee]

@cookiemonsteruk could this be a MAP-T issue with Sky misidentifying the UDM as being compliant when it isnt? Would that explain the connection working then not as, if you recall, we were told that third party routers would be switched if they "supported" MAP-T? As otherwise everything looks correct. 

[KGx]

Sorry @cookiemonsteruk - the last upload didn't work, this should show current settngs

[KGx]

@cookiemonsteruk @Chrisee - Not sure if this helps you on your troubleshooting, but i've just done the following

ONT Box -> Sky Hub -> UDMP

That has worked now & gave me a connection, it's not brilliant & i'm loosing about 400mbp down, i then tried to just remove the Hub out of it and it broke again.

Really apprecaite the help but have no idea what is happening with it.

[cookiemonsteruk]

@KGx 

See where it says prefix delegation could you put a / in front ie /56 and try directly connected to the ont