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Discussion topic: Internet not working - Hove

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This message was authored by Chloeemilyc This message was authored by: Chloeemilyc

Internet not working - Hove

Hello,

 

my internet is not working - it has the orange light on. I have done tests but sky is saying it is working fine 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Internet not working - Hove

Posted by a Superuser, not a Sky employee. Find out more

At the time of night you've all posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open a little later give Sky a call to report it. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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