36

This discussion topic has been answered Discussion topic: Internet not working - Hove

Reply
This message was authored by: Chloeemilyc

Internet not working - Hove

Hello,

 

my internet is not working - it has the orange light on. I have done tests but sky is saying it is working fine 


Best Answers
This message was authored by: Daniel0210 Answer

Re: Internet not working - Hove

Posted by a Superuser, not a Sky employee. Find out more

At the time of night you've all posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open a little later give Sky a call to report it. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: LydiaSloth

Re: Internet not working - Hove

Same my Internet is down in Shoreham. Just suddenly stopped about 5 minutes ago.

This message was authored by: Steve_84

Re: Internet not working - Hove

Same here in Hove.
This message was authored by: Kayleighb1

Re: Internet not working - Hove

I'm in Lancing and it's gone down as well

This message was authored by: Adphlp

Re: Internet not working - Hove

Same here in Littlehampton 

This message was authored by: MRTIPPS

Re: Internet not working - Hove

Same in Kemptown, Brighton

This message was authored by: JackBunning

Re: Internet not working - Hove

I'm also in Hove, reset the router twice, no luck but Sky are telling me it's all up and running 🙃

This message was authored by: smudger35

Re: Internet not working - Hove

Out in Hampshire too

This message was authored by: Retired5555

Re: Internet not working - Hove

I'm in Peacehaven and it's gone. Maybe the Brighton exchange is down, but then how does Sky say our connections are good??

This message was authored by: Ecw199

Re: Internet not working - Hove

I'm further along the coast in Havant and have no Internet. 

This message was authored by: Nienna

Re: Internet not working - Hove

It's exactly the same here in Worthing, all of a sudden stopped 😵💫

This message was authored by: Maryhove

Re: Internet not working - Hove

Same for me in Hove
This message was authored by: SarahBee21

Re: Internet not working - Hove

I'm from Eastbourne, Internet has gone down in my area too. Suddenly went down about 20 minutes ago.

This message was authored by: Adphlp

Re: Internet not working - Hove

When diagnosing issue, I ran test with router unplugged and they still saw my router apparently. I am complaining to ofcom. 

This message was authored by: TrueTrojan

Re: Internet not working - Hove

Same here in Eastboune... so frustrating and yet their website says no issues... well there clearly is!

 

Reply
Answered - Go to Answer