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Discussion topic: Internet not working - Hove

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This message was authored by Chloeemilyc This message was authored by: Chloeemilyc

Internet not working - Hove

Hello,

 

my internet is not working - it has the orange light on. I have done tests but sky is saying it is working fine 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Internet not working - Hove

Posted by a Superuser, not a Sky employee. Find out more

At the time of night you've all posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open a little later give Sky a call to report it. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by LydiaSloth This message was authored by: LydiaSloth

Re: Internet not working - Hove

Same my Internet is down in Shoreham. Just suddenly stopped about 5 minutes ago.

This message was authored by Steve_84 This message was authored by: Steve_84

Re: Internet not working - Hove

Same here in Hove.
This message was authored by Kayleighb1 This message was authored by: Kayleighb1

Re: Internet not working - Hove

I'm in Lancing and it's gone down as well

This message was authored by Adphlp This message was authored by: Adphlp

Re: Internet not working - Hove

Same here in Littlehampton 

This message was authored by MRTIPPS This message was authored by: MRTIPPS

Re: Internet not working - Hove

Same in Kemptown, Brighton

This message was authored by JackBunning This message was authored by: JackBunning

Re: Internet not working - Hove

I'm also in Hove, reset the router twice, no luck but Sky are telling me it's all up and running 🙃

This message was authored by smudger35 This message was authored by: smudger35

Re: Internet not working - Hove

Out in Hampshire too

This message was authored by Retired5555 This message was authored by: Retired5555

Re: Internet not working - Hove

I'm in Peacehaven and it's gone. Maybe the Brighton exchange is down, but then how does Sky say our connections are good??

This message was authored by Ecw199 This message was authored by: Ecw199

Re: Internet not working - Hove

I'm further along the coast in Havant and have no Internet. 

This message was authored by Nienna This message was authored by: Nienna

Re: Internet not working - Hove

It's exactly the same here in Worthing, all of a sudden stopped 😵💫

This message was authored by Maryhove This message was authored by: Maryhove

Re: Internet not working - Hove

Same for me in Hove
This message was authored by SarahBee21 This message was authored by: SarahBee21

Re: Internet not working - Hove

I'm from Eastbourne, Internet has gone down in my area too. Suddenly went down about 20 minutes ago.

This message was authored by Adphlp This message was authored by: Adphlp

Re: Internet not working - Hove

When diagnosing issue, I ran test with router unplugged and they still saw my router apparently. I am complaining to ofcom. 

This message was authored by TrueTrojan This message was authored by: TrueTrojan

Re: Internet not working - Hove

Same here in Eastboune... so frustrating and yet their website says no issues... well there clearly is!

 

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