Broadband Speed

[andyk82]

 

Hi, my broadband speed is constantly changing.... early January it was 10Mbps for four to five days and then the whole of January it was nearly 40Mbps. Now the past few days it's been 12/13Mbps. It's annoying as to why it isn't consistent especially when people are working from home and other devices are being used etc in the house. 

[cookiemonsteruk]

@andyk82 

If you have a black sky hub could you post your stats

https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346

[andyk82]

 

[andyk82]

I think that's correct yes? 

[cookiemonsteruk]

@andyk82 

Your stats are showing a good speed at the minute.  The speed in your first image do tend to be different usually due to different measurement mehods and from time to time can show you as below he guarantee. . Nevertheless i would advise you to contact sky 

[andyk82]

Ok will do 👍🏻

[TimmyBGood]

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@andyk82 wrote:

It's annoying as to why it isn't consistent especially when people are working from home and other devices are being used etc in the house. 

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Unfortunately FTTC, particularly when running over dodgy copper, just isn't particularly reliable or consistent.