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Discussion topic: Sky Glass/Stream Homepage Problems
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Discussion topic: Sky Glass/Stream Homepage Problems
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Message posted on 03 Feb 2023 08:24 AM
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							Re: The Home Screen on Sky Glass isn’t working
						
					
					
				
			
		
	
			
	
	
	
	
	
Yup.. seems to be back as it should be.
It'd be nice of them to say oops though
Message posted on 03 Feb 2023 08:24 AM
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							Rubbish sky glass
						
					
					
				
			
		
	
			
	
	
	
	
	
Loved my sky glass for all of 2 months, down hill since then .
SkyQ was so much better
Message posted on 03 Feb 2023 08:24 AM
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							Re: Sky glass menu not working
						
					
					
				
			
		
	
			
	
	
	
	
	
Mine is working, didn't need to do anything
Message posted on 03 Feb 2023 08:25 AM
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							Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty
						
					
					
				
			
		
	
			
	
	
	
	
	
The issue is now solved and all systems now working.
Message posted on 03 Feb 2023 08:25 AM
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							Re: Rubbish sky glass
						
					
					
				
			
		
	
			
	
	
	
	
	
@Floral1 my system now working normallu
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 03 Feb 2023 08:26 AM
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							Re: Sky glass screen stuck on sky cinema, won’t load from remote
						
					
					
				
			
		
	
			
	
	
	
	
	
Looks like they have rolled back the update as we are back on Entertainments OS1.0. Now working again.
Message posted on 03 Feb 2023 08:26 AM
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							Re: Sky glass not loading error message and no support available ?
						
					
					
				
			
		
	
			
	
	
	
	
	
Have you tried using voice control? I used mine to say TV guide and it took me to that and now mine is back to normal. Hopefully that will work for you bi gave up ringing Sky as wait was estimated as 40 minutes 🤦♀️
Message posted on 03 Feb 2023 08:28 AM
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							Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty
						
					
					
				
			
		
	
			
	
	
	
	
	
Mine seems to be working now
Message posted on 03 Feb 2023 08:29 AM
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							Re: Rubbish sky glass
						
					
					
				
			
		
	
			
	
	
	
	
	
It's a daily problem with Sky Glass
constant freezing Tv
not loading pages
now today it's stuck on sky cinema
we pay a lot of money For What! 
then try to call and lines are always so busy
can't wait to cancel my sky glass
Message posted on 03 Feb 2023 08:29 AM
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							Re: Sky glass
						
					
					
				
			
		
	
			
	
	
	
	
	
Just rung them and their message says there is a known problem
Message posted on 03 Feb 2023 08:29 AM
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							Re: Sky glass not loading error message and no support available ?
						
					
					
				
			
		
	
			
	
	
	
	
	
Sky engineers report a fix has been applied around 8.20am and the system should be working normally. Can confirm myown puck is going to the proper home screen from the remote.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 03 Feb 2023 08:30 AM
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							Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty
						
					
					
				
			
		
	
			
	
	
	
	
	
Mines working now
Message posted on 03 Feb 2023 08:30 AM
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							Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty
						
					
					
				
			
		
	
			
	
	
	
	
	
@Everyone - I just rebooted my Sky glass - turned off at mains and back on again - NOW ALL OK!!!!
Message posted on 03 Feb 2023 08:30 AM
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							Sky Glass Access 3rd February
						
					
					
				
			
		
	
			
	
	
	
	
	
Had been trying since 5:30 am to move on from Sky Cinema but it was stuck on that screen with no response from the "home" button on the remote. All usual reboots tried. See now having gone back on that normal service has resumed. What's going on Sky. Already quite concerned with this system and the number of freezes and reboots that have to be endured. Seriously thinking about going back to the satellite where never had anything like the number of probs.Glass gives
Message posted on 03 Feb 2023 08:30 AM
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							Re: Sky glass
						
					
					
				
			
		
	
			
	
	
	
	
	
@BoatNick Issue should now be fixed if you want to try.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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