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Discussion topic: BST TIME CHANGE PLEASE READ!!!

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This message was authored by deepdales This message was authored by: deepdales

Re: BST TIME CHANGE PLEASE READ!!!

Time problems

if it involved dd payment would have been fixed within minutes 

will customers get a discount, more chance of winning the lottery 😀

This message was authored by Dave.G6HNI This message was authored by: Dave.G6HNI

Re: BST TIME CHANGE PLEASE READ!!!

The answer is on page one !

This message was authored by Mark39 This message was authored by: Mark39

Re: BST TIME CHANGE PLEASE READ!!!

Posted by a Superuser, not a Sky employee. Find out more

@deepdales wrote:

Time problems

if it involved dd payment would have been fixed within minutes 

will customers get a discount, more chance of winning the lottery 😀


Unlikely, given that you can still watch Sky live and still record programmes pretty much as normal.

This message was authored by StephenSky This message was authored by: StephenSky

Re: BST TIME CHANGE PLEASE READ!!!


@Ke wrote:

@Sam-R  ... Perhaps improving Customer Service would be a much better way of keeping your customers happy.   We ALL pay a massive amount to Sky each month and you tell us that a simple thing like updating the time on your systems, as you do every year, cannot be done by thursday ~ No doubt Sky will be giving everyone involved a £ 10 deduction from their next bill for the dreadful inconvienence .

Looking forward to your agreement.


What, '...dreadful inconvenience' do you speak of? Also, whose 'agreement' are you looking forward to?

This message was authored by safc1957 This message was authored by: safc1957

Re: BST TIME CHANGE PLEASE READ!!!

can someone explain how I turn off the notifications for this post pls.

I think 550+ is enough even for me

 

thanks.

This message was authored by StephenSky This message was authored by: StephenSky

Re: BST TIME CHANGE PLEASE READ!!!


@safc1957 wrote:

can someone explain how I turn off the notifications for this post pls.

I think 550+ is enough even for me

 

thanks.


Top right, select, 'options', then select, 'unsubscribe'...

This message was authored by Ash5896 This message was authored by: Ash5896

Re: BST TIME CHANGE PLEASE READ!!!

i'm new on here and just came on to check the issue for the time, my minds absolutely blown i can't believe some of the comments i've read and people wanting compensation because their clock hasn#t updated. 

Really glad i joined this because its hilarious reading some of the comments

This message was authored by ACSsss This message was authored by: ACSsss

Sky Box Time Not Changed

After the clocks went back my three sky boxes are still on old time any ideas how to chage them

This message was authored by CoolBiddy This message was authored by: CoolBiddy

Why haven't my tv timings changed?

This past weekend we all put the clocks back by one hour . My mobile, my landline and my radio-controlled clock all altered automatically.  But my sky tv is still set an hour out.

I have switched off/on again.

Luckily I programmed a reminder or I would have missed the beginning of the cricket match.

Anyone else got the problem?

This message was authored by GD1 This message was authored by: GD1

Re: Sky Box Time Not Changed

Posted by a Superuser, not a Sky employee. Find out more

If you have a sky+ box there is the Sky + forum with over 700 posts, it's not an account or billing issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Mark39 This message was authored by: Mark39

Re: BST TIME CHANGE PLEASE READ!!!

Posted by a Superuser, not a Sky employee. Find out more

@safc1957 wrote:

can someone explain how I turn off the notifications for this post pls.

I think 550+ is enough even for me


Check your notification settings: https://helpforum.sky.com/t5/user/myprofilepage/tab/user-subscriptions:notification-settings

This message was authored by GD1 This message was authored by: GD1

Re: Why haven't my tv timings changed?

Posted by a Superuser, not a Sky employee. Find out more

@CoolBiddy wrote:

This past weekend we all put the clocks back by one hour . My mobile, my landline and my radio-controlled clock all altered automatically.  But my sky tv is still set an hour out.

I have switched off/on again.

Luckily I programmed a reminder or I would have missed the beginning of the cricket match.

Anyone else got the problem?


You've posted this in the Sky Glass forum, there have been no reported issues with Glass equipment showing the wrong time.

 

Do you have Sky+  if so have a look at the Sky+ forum where there are over 700 posts about this.  

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Chrisee This message was authored by: Chrisee

Re: Why haven't my tv timings changed?

Posted by a Superuser, not a Sky employee. Find out more

@CoolBiddy you have posted in the Sky Glass forum (Skys brand new TV system) the issue with the time not changing was on Sky+HD boxes if your issue is with an old Sky box the there  are huge discussions in that devices forum but to summarise its a known fault which will require a fix in the firmware which will take a few days. In the meantime the box will record normally it is just the time on the screen that's wrong.

 

If it is an issue with a new Sky Glass tv please post again.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by tarbat This message was authored by: tarbat

Re: Why haven't my tv timings changed?

Posted by a Superuser, not a Sky employee. Find out more

@CoolBiddy wrote:

Luckily I programmed a reminder or I would have missed the beginning of the cricket match.


Strange. I didn't think Reminders were available on Sky Glass.  How did you set a reminder?

--------------------------------------------------------------------------------------------------------------
TARBAT's SETUP....................Sky Q 2tb v3
Panasonic 65” GZ1500 OLED TV : Yamaha YSP-2700 Soundbar (ARC) : BT Smart Hub 2 & FTTP 900 : BT Disc
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Sky Community Superuser. 25 Years Diamond VIP

This message was authored by GD1 This message was authored by: GD1

Re: Why haven't my tv timings changed?

Posted by a Superuser, not a Sky employee. Find out more

@tarbat wrote:

@CoolBiddy wrote:

Luckily I programmed a reminder or I would have missed the beginning of the cricket match.


Strange. I didn't think Reminders were available on Sky Glass.  How did you set a reminder?


@tarbat  It seems customer may have posted about a Sky+ issue in the Glass Forum.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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