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01 Nov 2021 12:53 PM
Time problems
if it involved dd payment would have been fixed within minutes
will customers get a discount, more chance of winning the lottery 😀
01 Nov 2021 12:55 PM
The answer is on page one !
01 Nov 2021 12:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@deepdales wrote:
Time problems
if it involved dd payment would have been fixed within minutes
will customers get a discount, more chance of winning the lottery 😀
Unlikely, given that you can still watch Sky live and still record programmes pretty much as normal.
01 Nov 2021 12:58 PM
@Ke wrote:@Sam-R ... Perhaps improving Customer Service would be a much better way of keeping your customers happy. We ALL pay a massive amount to Sky each month and you tell us that a simple thing like updating the time on your systems, as you do every year, cannot be done by thursday ~ No doubt Sky will be giving everyone involved a £ 10 deduction from their next bill for the dreadful inconvienence .
Looking forward to your agreement.
What, '...dreadful inconvenience' do you speak of? Also, whose 'agreement' are you looking forward to?
01 Nov 2021 12:58 PM
can someone explain how I turn off the notifications for this post pls.
I think 550+ is enough even for me
thanks.
01 Nov 2021 01:01 PM
@safc1957 wrote:can someone explain how I turn off the notifications for this post pls.
I think 550+ is enough even for me
thanks.
Top right, select, 'options', then select, 'unsubscribe'...
01 Nov 2021 01:34 PM
i'm new on here and just came on to check the issue for the time, my minds absolutely blown i can't believe some of the comments i've read and people wanting compensation because their clock hasn#t updated.
Really glad i joined this because its hilarious reading some of the comments
01 Nov 2021 01:50 PM
After the clocks went back my three sky boxes are still on old time any ideas how to chage them
01 Nov 2021 01:54 PM
This past weekend we all put the clocks back by one hour . My mobile, my landline and my radio-controlled clock all altered automatically. But my sky tv is still set an hour out.
I have switched off/on again.
Luckily I programmed a reminder or I would have missed the beginning of the cricket match.
Anyone else got the problem?
01 Nov 2021 01:57 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you have a sky+ box there is the Sky + forum with over 700 posts, it's not an account or billing issue.
01 Nov 2021 02:01 PM
Posted by a Superuser, not a Sky employee. Find out more
@safc1957 wrote:
can someone explain how I turn off the notifications for this post pls.
I think 550+ is enough even for me
Check your notification settings: https://helpforum.sky.com/t5/user/myprofilepage/tab/user-subscriptions:notification-settings
01 Nov 2021 02:03 PM - last edited: 01 Nov 2021 02:13 PM
Posted by a Superuser, not a Sky employee. Find out more
@CoolBiddy wrote:This past weekend we all put the clocks back by one hour . My mobile, my landline and my radio-controlled clock all altered automatically. But my sky tv is still set an hour out.
I have switched off/on again.
Luckily I programmed a reminder or I would have missed the beginning of the cricket match.
Anyone else got the problem?
You've posted this in the Sky Glass forum, there have been no reported issues with Glass equipment showing the wrong time.
Do you have Sky+ if so have a look at the Sky+ forum where there are over 700 posts about this.
01 Nov 2021 02:05 PM
Posted by a Superuser, not a Sky employee. Find out more@CoolBiddy you have posted in the Sky Glass forum (Skys brand new TV system) the issue with the time not changing was on Sky+HD boxes if your issue is with an old Sky box the there are huge discussions in that devices forum but to summarise its a known fault which will require a fix in the firmware which will take a few days. In the meantime the box will record normally it is just the time on the screen that's wrong.
If it is an issue with a new Sky Glass tv please post again.
01 Nov 2021 02:06 PM
Posted by a Superuser, not a Sky employee. Find out more
@CoolBiddy wrote:Luckily I programmed a reminder or I would have missed the beginning of the cricket match.
Strange. I didn't think Reminders were available on Sky Glass. How did you set a reminder?
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01 Nov 2021 02:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@tarbat wrote:
@CoolBiddy wrote:Luckily I programmed a reminder or I would have missed the beginning of the cricket match.
Strange. I didn't think Reminders were available on Sky Glass. How did you set a reminder?
@tarbat It seems customer may have posted about a Sky+ issue in the Glass Forum.
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