Sky Box Time Not Changed

[StephenSky]

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@ACSsss wrote:

After the clocks went back my three sky boxes are still on old time any ideas how to chage them

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😂😂😂😂😂😂

[Chrisee]

@tarbat You know as well as I do what has happened here. 

[Aaln]

It was mentioned in the news there was an issue with sky not changing time back.

[SKY1992bf]

@Chrisee  @rscott  might be worth moving this to the correct board which I would do but don't have the authority

[tarbat]

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@Chrisee wrote:

@tarbat You know as well as I do what has happened here. 

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Please do explain.

[J3d1]

Same issue here, I know Sky say they are dealing with the issue. But why has this not been resolved yet, surely it is not that difficult. It feels as if customers who still have the old sky+HD boxes have been forgotten. 

[StephenSky]

@J3d1 wrote:

Same issue here, I know Sky say they are dealing with the issue. But why has this not been resolved yet, surely it is not that difficult. It feels as if customers who still have the old sky+HD boxes have been forgotten. 

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🤣🤣🤣🤣🤣

[SKY1992bf]

@J3d1  it requires a software update for each box and there is quite a lot that needs updating so will be done in batches over the next few days 

[paulshelf]

Incorrect BST  TIME  STILL NOT BEEN RECTIFIED BY SKY AS WITH MANY OTHER CUSTOMERS  ON MY SKY + HD BOX -WHY ?????????  please communicate s

tating when the issue will be corrected

[StephenSky]

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@paulshelf wrote:

Incorrect BST  TIME  STILL NOT BEEN RECTIFIED BY SKY AS WITH MANY OTHER CUSTOMERS  ON MY SKY + HD BOX -WHY ?????????  please communicate s

tating when the issue will be corrected

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I'll make the assumption you can read, as you wrote a post. Try reading page 1 LOL

[Mark39]

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@paulshelf wrote:

Incorrect BST  TIME  STILL NOT BEEN RECTIFIED BY SKY AS WITH MANY OTHER CUSTOMERS  ON MY SKY + HD BOX -WHY ?????????  please communicate s

tating when the issue will be corrected

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Updates posted multiple times. But as they say, you can lead a horse to water....

Hopefully, Thursday.

[dmk100]

Quick fix - write the correct time on a piece of paper and stick it over the incorrect time shown on the screen,

[RosemaryLeeds]

To be far there are now 39 pages and the page 1 sky response was posted 8am on the 31st. It's never happened before and it is very disconcerting.

Some more up to date news would be useful.

[rscott]

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@RosemaryLeeds wrote:

To be far there are now 39 pages and the page 1 sky response was posted 8am on the 31st. It's never happened before and it is very disconcerting.

Some more up to date news would be useful.

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The second post on page 1 is from a Sky employee and confirms when they'll have a fix in place.

[StephenSky]

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@RosemaryLeeds wrote:

To be far there are now 39 pages and the page 1 sky response was posted 8am on the 31st. It's never happened before and it is very disconcerting.

Some more up to date news would be useful.

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Genuinely don't understand you post. If you had a Dr appointment for Thursday, would you want them to phone you up everyday in the interim to tell you, it's still Thursday? (Of course, a totally fictional analogy as no one sees a Dr these days LOL)