Discussion topic: Refund after cancellation
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Message posted on 19 Nov 2024 08:22 PM
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Refund after cancellation
I want to know when I'll get a refund. They took full payment of me at start of the month. Few months ago and I left within about a week. Returned my equipment and they have it. Always say to call. I don't want to call and be on the phone for ages. Just sort it or have a better way for people to contact you
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Message posted on 19 Nov 2024 08:25 PM
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Re: Refund after cancellation
Although you have left what date will have been your next billing date ?
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Message posted on 19 Nov 2024 08:28 PM
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Re: Refund after cancellation
1st Oct was my last payment with them. Left on 9th
Message posted on 19 Nov 2024 09:36 PM
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Re: Refund after cancellation
And to confirm that you now see a credit on your account ?
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Message posted on 20 Nov 2024 05:56 AM
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Re: Refund after cancellation
Not that I can see. Where would that be
Message posted on 20 Nov 2024 06:23 AM
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Re: Refund after cancellation
@NGolds wrote:
Not that I can see. Where would that be
Where you next bill would be would be showing a minus figure.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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