23 Sep 2024 11:39 AM
My sky was working now its not can get on 2 watch the TV
23 Sep 2024 11:49 AM
Posted by a Superuser, not a Sky employee. Find out more
@Louise175 wrote:
My sky was working now its not can get on 2 watch the TV
Can you clarify which TV platform you have Sky Q, Sky+, Sky Glass or Stream… and then what's happening?
23 Sep 2024 03:25 PM
Hi Louise, thanks for contacting. I Finally got a telephone no and got through to sky. Eventually after 6 hours later my SKY has now came back online. Being Disabled it was very difficult but I finally managed it. Take care, Tony.
24 Sep 2024 01:05 PM
Hello - can I ask what number you got through on please? I tried to "Contact Us" in the section which said have you tried online - and got the same robot - I've got a headache now.
24 Sep 2024 04:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@SheelaghD wrote:Hello - can I ask what number you got through on please? I tried to "Contact Us" in the section which said have you tried online - and got the same robot - I've got a headache now.
@SheelaghD phone numbers can't be posted on the forum which is why the advise is always to use the number posted under that "Contact Us" section.
You will find, like a lot of big companies the first part of the phone system is automated. If it keeps trying to send you over to the forum you could try saying nothing and it should put you into the queue to speak to an advisor.
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06 Oct 2024 03:54 PM
Hi there can you get a one day pass for sky sports
06 Oct 2024 03:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@Rachel132 wrote:
Hi there can you get a one day pass for sky sports
Not from Sky. You could try Now TV?
15 Oct 2024 10:21 AM
I have 2 direct debits on my account
24 Oct 2024 08:26 AM
Good morning please i need to change my address could help mee please
24 Oct 2024 09:27 AM
Posted by a Superuser, not a Sky employee. Find out more@Jihane Are you moving home and need to change the address or do you have the wrong details on your Sky account?
11 Nov 2024 03:38 PM
I am in exactly the same boat! Awful customer service!! I can't believe I'm chasing them to see if they'd like to keep my business after 16years! 😱
12 Nov 2024 10:19 AM
I would like to member of staff
12 Nov 2024 10:20 AM
Posted by a Superuser, not a Sky employee. Find out moreWe are customers so you'll need to call or maybe via social media, the links being at the bottom of the forum pages.
12 Nov 2024 10:21 AM
Posted by a Superuser, not a Sky employee. Find out moreYou will need to call Sky unless us customers can help you on here with your issue ?
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
19 Nov 2024 07:36 PM
Same here. After more than a week of all this online rubbish, I was told I'd have a call back within 24/48 hrs, then got given a date and time approx 65/66 hrs later.
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