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Discussion topic: Change my Address

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This message was authored by ErikSchwartz This message was authored by: ErikSchwartz

Change my Address

Hi Sky--

 

Ok, super frustrating experience here -- all I want to do is change my address and i'm stuck in an endless loop.   I have gone into My Sky, and I can pull up my details, find my new address, but when I submit it I get a "Something's gone wrong here". 

 

Specifically:

 
Screenshot 2023-11-20 at 08.59.37.png
 
Your chat bot sent me to a link in the forum that's a scam.  There are no phone numbers.   Can you please lend some assistance or provide any useful links on your website? 
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Change my Address

Posted by a Superuser, not a Sky employee. Find out more

@ErikSchwartz 

What Sky services do you currently have? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
ErikSchwartz
Topic Author
This message was authored by ErikSchwartz This message was authored by: ErikSchwartz

Re: Change my Address

Only streaming services: SkyGlass. I did finally find the phone number for help

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