Discussion topic: Changing household email address
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Message posted on 24 Dec 2025 04:48 PM
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Changing household email address
Hello,
I would like to change the e-mail address that is under my household, not the only under my Sky ID.
I've looked all around the my details section and everywhere else and cannot seem to find where I might be able to do this
Any help would be greatly appreciated.
Thank you.
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All Replies
Message posted on 24 Dec 2025 05:07 PM
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Re: Changing household email address
You should be able to change the email address here:
https://www.sky.com/mydetails/account-info
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 24 Dec 2025 07:35 PM
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Re: Changing household email address
Under the account owner section of account information, I see my registered name however do not see my e-mail address or anywhere I would be able to change it.
Thanks.
Message posted on 24 Dec 2025 07:49 PM
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Re: Changing household email address
This is what I see so are you logged in with your primary ID:
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 24 Dec 2025 07:53 PM
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Re: Changing household email address
By primary ID do you mean your main one? Because yes, this is the only one I have.
I only see my name on that page and nothing else.
Message posted on 24 Dec 2025 07:54 PM
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Re: Changing household email address
In that case after Christmas you will have to contact Sky either by calling them or one of the social media links at the bottom of this page about this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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