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11 Feb 2024 09:49 PM
@heatherlloyd1 wrote:You get up in the night and watch it just like Australian swing.
Not quite is it? With Discovery at least they had on demand so you could watch it in your own time.
Skys's on demand is terrible. It's selective and they take at least 24 hrs to be made available.
11 Feb 2024 09:56 PM
Response received from viewerR
The new channel is currently on 408, however it will move permanently to 407 on the 13th of February. Once this move is complete, you should be able to add series links from this time without issue however should you encounter further problems after this time, please let us know.
Thank you for taking the time to get in touch.
Kind Regards
Andy
Viewer Relations.
I believe the red button should work ok from then aswell.Hope this helps or not.
12 Feb 2024 09:29 AM
@jo999well it looks like you can record. I said Tennis to voice control and it gave me lists of tournaments/ games. when I selected one I was able to hit record. so maybe that will work for usa.
my problem there was I could not select to watch a live match. Had to go back to channel 408 and press red button.
12 Feb 2024 12:22 PM
Looking a lot more promising compared to what we've had for the last few weeks.
It will be interesting to see how much match choice we have later today when there will be three live tournaments: Rotterdam, Buenos Aries(3 Hr time difference) & Delray Beach(5 Hr time difference).
I am guessing they will concentrate on matches with Brits playing e.g. Raducanu in Doha and Norrie, Evans and Broady in the American tournaments.
Hopefully the On Demand service will improve with a greater selection of matches and faster posting.
Perhaps Sky then will start to get praise for the great tennis service they have been heralding.
12 Feb 2024 01:02 PM
Why is the Rotterdam tournament not on the red button? How do I watch it?
12 Feb 2024 02:03 PM
SKY STREAM
Why won't the red button function work to allow a user to select the
other courts as it advertised for sky Q, sky Glass and the app? This a BIG service limitation
for tennis fans.
The on screen presentation oganisation of the various tournaments is to say
the least amaturish and repeats how it was Now for the first week of the US Open last September..
Why can't the Tennis Channel just drop down to a dedicated and an easy to follow list of the
tournaments available and then list the available choices on the selected tournament?
This seems to say that the Stream servcie is just a subset of the offering..
SKY should go back and how professional Prime were when they ahd the franchise.
12 Feb 2024 02:10 PM
Posted by a Superuser, not a Sky employee. Find out moreThe red button service does work for Sky Tennis on Stream. I tested it out myself yesterday after the channel launched.
When you switch over to Sky tennis you see a "court choice" message appear on the bottom right of the screen for about 30 seconds telling you to press the coloured dots button.
If you aren't seeing that I'd suggest rebooting your stream puck by unplugging it for a couple of minutes.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
NOT a Sky Employee
12 Feb 2024 02:12 PM
Hello @VickyM1 and other Sky Sports on VM users.
Discovered completely by accident this morning:
On Sky Tennis channel: Following pressing the red button, one sees a list of content for different sports down the right hand side. If you highlight the tennis one then press right on the remote you can step through the current Sky content (which includes upcoming), and select the court you want to watch.
I assume it works for other sports too.
12 Feb 2024 02:14 PM
Phew!
OK THANKS FOR THE REPLY AND WILL TRY IT OUT LATER
12 Feb 2024 02:27 PM
@jujuge wrote:Hello @VickyM1 and other Sky Sports on VM users.
Discovered completely by accident this morning:
On Sky Tennis channel: Following pressing the red button, one sees a list of content for different sports down the right hand side. If you highlight the tennis one then press right on the remote you can step through the current Sky content (which includes upcoming), and select the court you want to watch.
I assume it works for other sports too.
Yeah that's pretty much how it was for the US Open last year
12 Feb 2024 02:56 PM
Please can someone tell me if the red button on Virgin for the the new tennis channel is working or not. I have spoken with someone at Virgin today who didnt understand what I was trying to tell them and they then put the phone down on me. They kept telling me it was a fault with my TV or remote but I am thinking its a problem between Virgin and the new tennis channel.
12 Feb 2024 03:03 PM - last edited: 12 Feb 2024 03:07 PM
Posted by a Superuser, not a Sky employee. Find out more@VickyM1 If you are watching the channel via VMTV it might be worth while posting the same question on virgin's own community website if you haven't already done so
technical issues like this are the responsibility of your isp/tv provider not the channel owner
12 Feb 2024 03:13 PM
@VickyM1 I'm with Virgin 360 (with the new remote) and if I go to the New SKY tennis channel 520 and hit the red button, I get match options on a pop-up screen on the right.
Does your box automatically make software updates? If so you could try this in your Virgin box settings. Have you used the red button before on other channels? I knew someone who was pressing the red 'record' button instead of the red coloured button beside the other coloured ones. I apologize if that's an insult to your intelligence, I'm just trying to think what it could possibly be.
12 Feb 2024 03:34 PM
Hello
I think you may have the same problem as me.
I have a VM V6 box and unfortunately the red button will not work for Sky Sports Tennis.
It will only work on the VM 360 box.
12 Feb 2024 04:04 PM - last edited: 12 Feb 2024 04:05 PM
@james1867 wrote:Hello
I think you may have the same problem as me.
I have a VM V6 box and unfortunately the red button will not work for Sky Sports Tennis.
It will only work on the VM 360 box.
That's deliberate, only TV 360 & Stream , I assume its ip streams
V6 (which can be 'updated' to Horizon platform) & Tivo aren't getting new red button functionality anymore.
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