This discussion topic has been answered Discussion topic: Sky Talk Landline not working
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Message posted on 12 Sep 2023 08:30 AM
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Re: Sky Talk Landline not working
Hi there! Thank you for escalating this. We have sent an invite to MariaB3.
Message posted on 12 Sep 2023 09:31 AM
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Re: Sky Talk Landline not working
Many thanks. I will follow up.
Message posted on 12 Sep 2023 11:36 AM
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Re: Sky Talk Landline not working
- Problem now solved. I had to change the cable from socket to device. Thanks to all.
Message posted on 12 Sep 2023 11:38 AM
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Re: Sky Talk Landline not working
Glad you're sorted @MariaB3
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 30 Sep 2023 03:13 PM
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Re: Sky Talk Landline not working
Hi I have the same problem! Landline not working need help please!!
Message posted on 31 Oct 2023 04:18 PM
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Re: Sky Talk Landline not working
I have no landline, I got in touch with sky and they checked the line and found a fault outside the house. An egineer came today but we were out. They sky person I talked too said we didn't need to be in. Now I need another visit to check in line inside the house. We are both over 80 and very vunerable
Message posted on 31 Oct 2023 05:25 PM
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Re: Sky Talk Landline not working
@thejedi39 wrote:
They sky person I talked too said we didn't need to be in.
Unfortunately that advice was probably incorrect: it's standard practice for Openreach to need to inject a tone from a socket at the address.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 31 Oct 2023 05:59 PM
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Re: Sky Talk Landline not working
You will have to do as you did before and get in contact with Sky again.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 01 Nov 2023 11:08 AM
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Re: Sky Talk Landline not working
My landline is not working - and has had no dial tone since 23 October despite raising with sky this has still not been resolved please help
Message posted on 01 Nov 2023 11:11 AM
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Re: Sky Talk Landline not working
@Daphne1 wrote:
My landline is not working - and has had no dial tone since 23 October despite raising with sky this has still not been resolved please help
What did Sky say they would do? Have you spoken to them for an update?
Message posted on 02 Nov 2023 04:46 PM
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Re: Sky Talk Landline not working
I have joined sky about two months ago and all is well but since I've joined I haven't be able to receive or call people with my landline phone. I've been sent out all the essentials need to plug into the phone but still no joy. I've read a previous thread which was the exact same problem. The sky worker caled them and sent and engineer to there house as it was a faulty problem. I'd appreciate any help thanks.
Message posted on 02 Nov 2023 04:58 PM
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Re: Sky Talk Landline not working
@Rianslater03 does your Sky broadband Hub have a 'Voice' light? If it's lit, is your phone plugged into the Hub? It won't work from a wall socket.
Message posted on 02 Nov 2023 07:01 PM
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Re: Sky Talk Landline not working
I have gone through the tips and removed the sky micro filter that is plugged into the master and the phone line works. How do I get replacement sky micrfilter that screws into the master socket?
Message posted on 02 Nov 2023 07:51 PM
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Re: Sky Talk Landline not working
@pj1970 wrote:
I have gone through the tips and removed the sky micro filter that is plugged into the master and the phone line works. How do I get replacement sky micrfilter that screws into the master socket?
A non-Sky microfilter will be fine. You can buy one cheaply online or at your local hardware store. They plug in rather than screw in.
Message posted on 09 Nov 2023 03:18 PM
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Re: Sky Talk Landline not working
The voice light isn't on and yes it is plugged into the hub.
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