25 Jan 2024 07:25 PM
I had the same problem switching from BT with 4 VoIP Digital Voice phones. Sky told me they would work - but they don't. I found this on the internet: " BT VoIP phones generally only work with the BT Smart Hub 2. This is due to BT using a proprietary VoIP (Voice over IP) system called Digital Voice, which requires specific software and configuration that exists only on the Smart Hub 2." I'm no expert but believe this is correct.
25 Jan 2024 07:49 PM
Posted by a Superuser, not a Sky employee. Find out more
@Wallytharg wrote:
I had the same problem switching from BT with 4 VoIP Digital Voice phones. Sky told me they would work - but they don't. I found this on the internet: " BT VoIP phones generally only work with the BT Smart Hub 2. This is due to BT using a proprietary VoIP (Voice over IP) system called Digital Voice, which requires specific software and configuration that exists only on the Smart Hub 2." I'm no expert but believe this is correct.
You're right. Some BT phones are designed specifically for their Digital Voice platform and aren't compatible with Sky.
30 Jun 2024 08:15 PM
typical clsoed shop arrogant attitude of amonopolist like Apple , BT tries to make it costly to move.
i have just moved to cut by 50% my monthly bill , BT offers open market rates to new clients but not to existing ones.
so i moved i am not paying 84 pounds a months for broadband + talk agaisnt 45 of sky
30 Jun 2024 08:17 PM
i have just moved form BT at 85 per months to sky at 45 broiadband +talk unlimited. ytou can go only pay as you go if you use mainly mobile and cut a further 16 pounds off.
bye bye BT
30 Jun 2024 08:21 PM
Posted by a Superuser, not a Sky employee. Find out more
@Frances113 wrote:
so i moved i am not paying 84 pounds a months for broadband + talk agaisnt 45 of sky
Nor would I. Do just be aware that you may have to switch provider again once your discounted new customer deal ends with Sky.
Incidentally, I renewed with BT this year for rather less than Sky are charging you so really not sure what they were doing with £84 pm!
30 Jun 2024 08:52 PM
Thank you Mark39
30 Jun 2024 08:58 PM
@Mark39 thank you very much and usefully.
I tested my current 2 units around the house , they work.
When I get the sky modem I will buy a set of 4 units analog with 3 WiFi dependent units.
Thanks.
Frances
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