25 Jan 2024 07:25 PM
I had the same problem switching from BT with 4 VoIP Digital Voice phones. Sky told me they would work - but they don't. I found this on the internet: " BT VoIP phones generally only work with the BT Smart Hub 2. This is due to BT using a proprietary VoIP (Voice over IP) system called Digital Voice, which requires specific software and configuration that exists only on the Smart Hub 2." I'm no expert but believe this is correct.
25 Jan 2024 07:49 PM
Posted by a Superuser, not a Sky employee. Find out more
@Wallytharg wrote:
I had the same problem switching from BT with 4 VoIP Digital Voice phones. Sky told me they would work - but they don't. I found this on the internet: " BT VoIP phones generally only work with the BT Smart Hub 2. This is due to BT using a proprietary VoIP (Voice over IP) system called Digital Voice, which requires specific software and configuration that exists only on the Smart Hub 2." I'm no expert but believe this is correct.
You're right. Some BT phones are designed specifically for their Digital Voice platform and aren't compatible with Sky.
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